Minecraft install not working (0x80070057)

Loïc13 · Dec 28, 2021

I have recently had to reset my laptop since it had a big issue with the monitor. Now that that's fixed I wanted to install minecraft again. So I tried using the microsoft store to install the minecraft launcher. However, the install button does not do anything when I press it.

Another option I have tried is using the download directly from the minecraft website, which gives me the following error:

"Please sign in to the Microsoft Store

We could not determine what user was signed in to the Microsoft Store. Please verify that you are signed in to the Microsoft Store and try again. (0x80070057)"

I have looked around on the internet and there are multiple solutions out there, but sadly none of them worked so far. So I wanted to try asking it here to see if anyone knew a possible solution.

I have tried the following solutions:
Reset microsoft store

Update windows

Clear local microsoft store cache

Log out/Log in again

Also have tried these youtube videos providing solutions:

https://www.youtube.com/watch?v=iSRPVxkz-Eg&t=1s

https://www.youtube.com/watch?v=fgGq3txMTXY

https://www.youtube.com/watch?v=wM-Jrr3WfI8

I hope someone will know another possible solution because it is a really annoying problem.

:)

XBF - Evie

Hello Loïc13,

Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are having issues downloading the Minecraft Launcher. Let us check on this together so you can get back to gaming.

May we know, do you have Game Pass? If downloading from the Microsoft Store is not working, as well as directly from the Minecraft website, please try downloading it using the Xbox App on your PC.

Since you have already attempted the common troubleshooting steps for this issue, we recommend that you contact Minecraft Support directly since you are struggling with downloading content directly from their website. You can use the link below to submit a request.

Submit a request – Home (minecraft.net)

We look forward to your response. Kindly let us know if these suggestions help. Additionally, if there is any misunderstanding or clarification needed, please reply to this response.

Sincerely,

XBF – Evie

Xbox Customer Success Manager

Microsoft Community

Umar Mukhtar

Download -minecraft.msi- worked for me

KingGaming 10

Every time I try to download Minecraft, which I have previously purchased on a different computer, an error pops up. I'm downloading from the Mojang store. It says at the headline Please sign into the Microsoft Store. On the bottom, We couldn't determine what user was signed into the Microsoft Store. Please verify that you are signed into the Microsoft Store and try again. (0x80070057) I'm already signed into the Microsoft Store. Whenever I try to download from Minecraft from the Microsoft Store the install button doesn't work. I just keep on clicking it. By the way, this is Java. Please help me fix this.

Please sign into the Microsoft Store

We couldn't determine what user was signed into the Microsoft Store. Please verify that you are signed into the Microsoft Store and try again. (0x80070057)

Click here to sign into the Microsoft Store

ReferredDead141

Hey guys! I bought the Hardened edition and I had the same code (0x80070057) poping in my face but I found in my ready to installed game Call of duty Ghost Gold edition along with the season pass. It is not yet install so I don't know if it works but it
is a start.

MaximumWorm20

This is the ONLY game I play. Just got a new computer and can't install, error message 0x80070057.

HELP, I want my game back!!!!

Minecraft install not working (0x80070057)