minecraft를 잘못 구매하였습니다. 환불이 가능한가요? [I purchased minecraft incorrectly. Can I get a refund?]

원도이1 · Jan 27, 2020

마인크래프트를 구매하 싶어 구매를 하였는데 java edtion을 구매를 원했는데 windows10 edtion을 구매 해버 습니다. 결 한지는 2시간 10여분 가량 지난 상태 입니다. 사용하지않아 바로 삭 를 한 상태이 삭 하였다는 사진도 소지하 있습니다. 이거 환불이 가능한가요? 객지원팀에서 채팅상담도 불가하 화도 받지않아 이 게라도 글을 작성하여봅니다. 다음 영업일에 객센터에 바로 화 예 인데요, 환불을 원하는 마음이 있다는 글을
남기기 위해 이 글을 작성해놓습니다. 혹시 여기서 바로 지원을 받아 환불을 받을 수 있을까요?

[Translation-I wanted to buy Minecraft, but I wanted to buy java edtion, but I bought windows 10 edtion. The payment has been made for about 2 hours and 10 minutes. I also have a photo that I deleted immediately because I didn't use it. Can I refund
this? The customer support team cannot chat and receive no phone calls, so we try to write them. I'm going to call customer service directly on the next business day, but I'll write this to write that I'm willing to give a refund. Can i get a refund with support
right here?]

:)

NeoDan123

불행히도 우리는 시스템의 해당 부분에 액세스 수 없으므로 포럼에서 환불을 도와 드릴 수 없습니다.

Mojang 웹 사이트에서만 구입 수 있으므로 Microsoft 상 에서 Java Edition을 구매하는 데 사용 수 없습니다.

[Translation-Unfortunately we do not have access to that part of the system, so we cannot help with a refund in the forums.

It can only be purchased on the Mojang website and cannot be used to purchase Java Editionfrom microsoft stores.]

XBF Leo G

Hello 창현석,

Thank you for posting on the Xbox forums. We understand that you accidentally purchased a digital item, and you would like a refund. In order to request a refund for a digital product, you must fill out the

refund request form. The article we provided explains how to complete this process. If the refund request form is not available in your region, we suggest reaching out to the
Xbox Support Team. We hope this information helps!

Nixelplex

You can request a refund for the game you incorrectly purchased. There are certain guidelines that have to be met for them to approve the refund.

request refund for Digital purchase Xbox

Hopefully they can help you there and you can get the game you wanted.

{Parity}

Saeleth, You should provide this link for those needing refunds customer support doesn't handle them directly any longer. It is always best to provide links when possible so the OP doesn't have to search all over the place for the information. https://support.xbox.com/en-US/forms/request-refund

Nkosana23

Hi. My name is Brilliant and I am happy to assist you today.

Since this was an in game purchase, you'll have to contact the Game Support for assistance with refunds.

minecraft를 잘못 구매하였습니다. 환불이 가능한가요? [I purchased minecraft incorrectly. Can I get a refund?]