Minecraft goes into beta after update not a beta tester insider program

i have been having problems with Minecraft. the game wants the update when i do it goes into beta. i have opted out of the insider program and have asked my console to be reverted back three times. had it fixed before and now it is back when i go to the
insider hub it still shows me as a member I have talked with Xbox support number of times.They have sent me to Insider support have chatted with insider.( Have not rejoined the insider program)

So far, we have actually exhausted the basic troubleshooting on your console. And what I'm seeing here is the insider update may likely be causing this issue. How about this. Kindly post on the Insider program forums page once again, and this time include
this reference number: 1419687471 for reference. I have already documented the details of your case on my end, and I'm positive this will all be sorted once our Insider Team fixes the issue with Insider update.

1:44 pm



(from xbox support)

is this insider support?

2:07 pm


Samantha Syes it is


2:08 pm

Meok i am havng broblems with minecraft i an a insider member

2:09 pm


Samantha Swhat is the behavior you're having?

2:09 pm


Mei have not joined the beta mincraft program my game updated in to beta i have went to xbox support to get it fix ref number 1419687471

2:11 pm


Samantha SDo you mean your version changed from Xbox One to Better Together?

2:12 pm


Mei have asked to have the insider program to be removed from my console for over a month now. and have my console revert back

2:13 pm


Meno i got the better together when it does the update it puts my game in to beta

2:14 pm


Mei have not joined for the minecraft beta test program

2:14 pm


Mebut it updates the game to beta

2:14 pm


Samantha Syou do not currently have any devices registered in Preview, the invitation stands for your account, but no devices. Have you pressed and held your power button until the unit shuts down and then unplug it from the wall, reboot your router/modem-finally
reconnect everything and try again. If that doesn't help you can reset the console keeping games and apps

2:15 pm


Samantha Smy advice to remove the Minecraft beta is to install the Insider Hub and manage what betas you're joined into from the content section

2:15 pm


Meyes we have done all of that reffrence number 1419687471

2:16 pm


Meok from the top if i go to insider content

2:17 pm


Meit shows minecraft available have not joined

2:18 pm


Meif i go to settings , manage devices , remove devices from this console it is blanke no name or serial number

2:19 pm


Mehelloo

2:22 pm


Samantha Sok I will send an email to the registration team to have your information verified on the backend

2:22 pm


Samantha SI apologize I was looking up some information.

2:22 pm


Mecan i just get removed and have my console reveted back to be for the insider program was installed i would like to have my minecraft out of beta i am paying for a realm

2:24 pm


Me[b]i have been a member for 7 months have asked twice to be removed and to have xbox reverted back

2:26 pm[/b]

[b]
Samantha S[b]Have you posted in the Preview forums so I can follow up with you? I do see there are other accounts logging into your console. Did one of these account(s) join the beta?

2:26 pm[/b]

[b]
Me[b]it did it on its own

2:27 pm[/b]

[b]
Me[b]no

2:27 pm[/b]

[b]
Me[b]but i will look

2:27 pm[/b]

[b]
Me[b]their is only one other account

2:27 pm[/b]

[b]
Samantha S[b]I will send the email and follow up with you in a console message which will come from XB1R Artemis

2:27 pm[/b]

[b]
Samantha S[b]I will have them check the status and let me know if you can be removed from it automatically joining. My suggestion is to uninstall the game and wait for my follow up so when you reinstall it will not try to update to the beta

2:28 pm[/b]

[b]
Me[b]why is it so hard to get this off of my xbox one

2:29 pm[/b]

[b]
Me[b]i dont want it

2:30 pm[/b]

[b]
Me[b]anymore

2:30 pm[/b]

[b]
Samantha S[b]I understand - that's why i'm trying to help you

2:30 pm[/b]

[b]
Me[b]i have reported errors my console still goes to a black screen even if i go to the store

2:32 pm[/b]

[b]
Me[b]i dont know if this helps 0x80040900, 0x80040200,, ox8027025a

2:33 pm[/b]

[b]
Samantha S[b]I'm sending the email so they can confirm the console and your account is not in Preview in any manner. I will reply and follow up with you using console messages

2:35 pm[/b]

[b]
Samantha S[b]Thank you for the error codes.

2:35 pm[/b]

[b]
Me[b]ok i have uninstalled the game

2:35 pm[/b]

[b]
Samantha S[b]thank you. please watch your console messages as I should hear something today.

2:36 pm[/b]

[b]
Me[b]you know this is really messed up

2:37 pm[/b]

[b]
Samantha S[b]Depending on what they confirm I will continue to work with you to resolve this.

2:37 pm[/b]

[b]
Samantha S[b]thank you for chatting in

2:37 pm[/b]

[b]
Me[b]the first time i was told 2 to 24 it would be removed here it is allmost two months

2:38 pm[/b]

[b]
Me[b]2 to 24 hours

2:38 pm[/b]

[b]
Samantha S[b]Your console, under your account is not in the preview, I can confirm that. I will have the registration team investigate why you're still having issues.

2:39 pm[/b]

[b]
Me[b]but when i go to xbox support it is showing me that im still in the insider program

2:40 pm[/b]

[b]
Samantha S[b]the invitation is still there, but no devices are registered under your account

2:40 pm[/b]

[b]
Me[b]i dont get it

2:41 pm[/b]

[b]
Me[b]why

2:41 pm[/b]

[b]
Me[b]i still have the insider windows

2:41 pm[/b]

[b]
Samantha S[b]I will ask that as well. I'm trying to write the mail to request everything beremoved

2:41 pm[/b]

[b]
Me[b]it like it has not been reset

2:42 pm[/b]

[b]
Samantha S[b]that is separate from Xbox

2:42 pm[/b]

[b]
Me[b]i mean when i go to the home screen

2:42 pm[/b]

[b]
Samantha S[b]feel free to reset it if you like and keep games/apps so you don't have to re-download everything

2:43 pm[/b]

[b]
Samantha S[b]that will not hurt your console

2:43 pm[/b]

[b]
Me[b]i feel like im getting the run around with this i payed for something and i cant use it

2:45 pm[/b]

[b]
Samantha S[b]I understand your frustration and please know I will remedy any downtime. Let them investigate this fully first.

2:46 pm[/b]

[b]
Samantha S[b]I would like to get it resolved before making any refunds.

2:46 pm[/b]

[b]
Samantha S[b]the email has been sent and I will follow up today.

2:47 pm[/b]

[b]
Samantha S[b]my name is Samantha and the message will come from XB1R Artemis

2:47 pm[/b]

[b]
Me[b]i don;t want the money i just want it fixed . this is not how i wanted to spend my day off

2:47 pm[/b]

[b]
Samantha S[b]is there anything else I can help you with for now?

2:50 pm[/b]

[b]
Me[b]no

2:50 pm[/b]

[b]
Me[b]im making copy for my records is that ok

2:53 pm[/b]

[b]
Samantha S[b]absolutely. I will notate the reference number once I receive an answer under the service request number you provided to me. If you need support in the meantime come back into chat here from the preview forums

2:54 pm[/b]

[b]
Samantha S[b]Did you get it copied?

3:01 pm[/b]

[b]
Samantha S[b]Have a nice day and I will send you a message later on today.

3:05 pm[/b]

[/b]
[b][b]Samantha S[b]Your Xbox Support agent Samantha S has ended your chat session. Thanks for visiting Xbox Support.

3:05 pm[/b][/b][/b]

[b][b][b](from insider support)

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:)

 

Cannot leave Minecraft Better Together Beta

I cannot leave the minecraft BTU beta, in the insider program minecraft does not show up as an insider program and I cannot leave the project since it does not show up.

 

Cancel xbox insider minecraft

I'm trying for weeks to come back with my Minecraft (bedrock / win10) for the official version, but my game continues in the beta version of the Xbox Insider! I have already stopped participating in the beta test of minecraft, I
have already retired the game several times, I already unsealed the application "Xbox Insider Hub", but whenever under minecraft it goes back to version 1.6.0.5 BETA! Please someone help me get back with my minecraft for the official game version with my friends!

(whenever I go in "manage devices" of the hub xbox insider nothing appears to cancel!)

 

Hi there RoastedMiner, thanks for reaching out.

Although you indicated you're no longer enrolled in the Insider Preview program, you mentioned you believed you're experiencing this issue due to being an Insider Preview member previously. Have you reached out to the Insider Preview program team via their

forums?

Additionally, to clarify, were you able to try the
soft factory reset selecting the option to keep your games and apps to avoid having to download them again? Any changes with this experience after that?