Minecraft Gamertag issue -PS5 to PC

Discus and support Minecraft Gamertag issue -PS5 to PC in XBoX Games and Apps to solve the problem; My kid has a Minecraft Gamer Tag on PS5. But, when we set up their Minecraft on PC it made us make them a new gamertag. Now they don’t have access to... Discussion in 'XBoX Games and Apps' started by The Hellmanns, Dec 31, 2023.

  1. The Hellmanns
    The Hellmanns Guest

    Minecraft Gamertag issue -PS5 to PC


    My kid has a Minecraft Gamer Tag on PS5. But, when we set up their Minecraft on PC it made us make them a new gamertag. Now they don’t have access to any of their owned stuff. How do I fix this?

    We even signed in with their Microsoft account. They only have one email address. The account is through that email.

    Thank you!

    :)
     
    The Hellmanns, Dec 31, 2023
    #1
  2. Rodrigo Oliver Win User

    Minecraft Gamertag issue -PS5 to PC

    Hi The H, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Is his PSN account linked to his Microsoft (Minecraft Account)?

    You have to use that same Microsoft account on the PC.
  3. Rodrigo Oliver Win User

    Minecraft Gamertag issue -PS5 to PC

    Thank you! Happy New Year.
  4. Rodrigo Oliver Win User

    Minecraft Gamertag issue -PS5 to PC

  5. The Hellmanns Win User

    Minecraft Gamertag issue -PS5 to PC

    Okay. So, it turns out a random “.” Got in when typing in their email. It ended up creating a whole new Microsoft account.

    Not knowing that, we went and bought Minecraft for PC through the new account.

    We have the computer fixed to use his original account now. But is there a way to get our money back for the purchase through the mistaken one?
  6. Kyle Purves Win User

    I logged out of Minecraft on PS5 as I wanted to change my gamertag. I did this, then tried to log back on. It won't let me do this, despite only my Gamertag changing.

    Hi, yes it does. It shows the new gamertag. However, when I try to log in to Minecraft on the PS5 it says I already have an account linked, showing my previous gamertag.
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Minecraft Gamertag issue -PS5 to PC

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