Minecraft for Windows crashes on startup

Hey there,

Just in case, as requested by Mojang, please make sure you are submitting bugs and requests for support through them as well. They like to be in the loop when there are issues with their games. You can do so here:

• Submit a request – Home (minecraft.net)
  
• Mojang Bug Tracker Guidelines and FAQ – Home (minecraft.net)
  

Just to cover some bases, since I will try to help you troubleshoot while you contact Mojang:

• Are you launching from the launcher or a desktop/start menu shortcut?
  
• Have you deleted and redownloaded Minecraft Windows edition from the Launcher or from the Microsoft Store?
  
• Has your Mojang account been migrated?
  

Thank you

John

In case you haven't, please follow the troubleshooting steps mentioned here => Troubleshoot gameplay issues on a Windows 10 device | Xbox Support.

Yeah, I already followed everything on the site you linked. Still having the same problem.

Hi Z_A_S,

Thanks for replying and keeping us updated on the situation. Sorry to hear that Minecraft is still crashing on your PC. There is a bit of troubleshooting you can do in our Minecraft:
Windows 10 Edition FAQ page that could prove helpful, if you haven't attempted them already.

Additionally, when you start Microsoft Windows, typically there are several programs that start automatically and run in the background that may interfere with the game. You are correct programs may include antivirus and system utility
programs. When you perform a clean startup procedure, you prevent these programs from starting automatically.



Try this:

Perform a Clean Startup to determine whether background
programs are interfering with your games or programs

Once you give this a try, please let us know the results.

Hope this helps out!

Hi,

With the help of Intel Support, I solved the issue. It was the custom/OEM Dell graphics drivers. You need to use the generic drivers provided by Dell. I edited the post to provide the problem and solution to help others. Thanks.