Minecraft for Windows 10 Starter Collection missing Minecoins

Discus and support Minecraft for Windows 10 Starter Collection missing Minecoins in XBoX Games and Apps to solve the problem; Bought the starter collection. Minecoins (3500) were there yesterday but when accessed today they disappeared. What could be the problem? HELP... Discussion in 'XBoX Games and Apps' started by dretaf, Jan 28, 2020.

  1. dretaf
    dretaf Guest

    Minecraft for Windows 10 Starter Collection missing Minecoins


    Bought the starter collection. Minecoins (3500) were there yesterday but when accessed today they disappeared. What could be the problem? HELP PLEASE!!!!!!! How do I get my coins back?

    ***Moved from: Windows 10 / Microsoft Store***

    :)
     
    dretaf, Jan 28, 2020
    #1
  2. PavelSinha Win User

    I couldn't get the 700 minecoins from getting the minecraft starter collection.

    Yes same problem here I bought "Minecraft for Windows 10 Starter Collection" but wasn't credited with the "700 Minecoins".

    Please fix this issue 'Microsoft Administrators' or
    e-Mail us a FREE "700 Minecoins" redeemable code    .
  3. PavelSinha Win User

    Where is the code for the 700 minecoins Minecraft Windows 10 Starter Collection

    Yes same problem here I bought "Minecraft for Windows 10 Starter Collection" but wasn't credited with the "700 Minecoins".

    Please fix this issue 'Microsoft Administrators' or e-Mail us a FREE "700 Minecoins" redeemable code.
  4. TheEnemy42 Win User

    Minecraft for Windows 10 Starter Collection missing Minecoins

    Thank you for your reply.

    1. I can confirm I can find the purchase on account.microsoft.com

    2. I restarted the game and computer and nothing changed

    3. I checked the iPad, it was logged in with the Microsoft account in Minecraft and could verify that the purchase was also available there. The skins and resource packs could be used on the iPad. However the Minecoins balance was still unchanged and was
    missing the 700 coins.

    I followed your link to Xbox support but am unable to get anywhere useful. Most links are related the Xbox console gaming. Every link I follow that could be related to the Windows 10 store lead me to some form of useless FAQ and then I go back in circles.
    I got to a chatbot that gave useless replies and redirected me back to the same FAQs.

    Please help, this is a pain.
  5. ABigSweatyBear Win User

    Minecraft for Windows 10 Starter Collection missing Minecoins

    Hi TheEnemy42,

    I've had a look around and found this. Try this and let me know how you get on. I've also enclosed a link for support that worked for me for someone to contact.

    If you purchased on your Windows 10 device:

    1. Sign in at account.microsoft.com and check your recent purchases.
    2. If you see a completed purchase, restart your device as it may need to be updated.
    3. If you have another Windows 10 or Pocket Edition device, sign in on that device to see if your purchase appears there.
      • If the purchase appears, there may be a problem on your device. Make sure that you’re signed in with the same account used to complete the purchase.
    Clicky
  6. XBF Chris J Win User

    Minecraft for Windows 10 Starter Collection missing Minecoins

    Hello SwytchWorks,

    Thank you for posting here on the Xbox forums. This thread is a bit old, so it will be locked due to its age. If you haven’t already, please go ahead and make a new thread detailing this issue and any troubleshooting steps (if any) you’ve tried
    so far. That way we can tailor our support specifically to you. We will be happy to help you there!



    Thanks again
Thema:

Minecraft for Windows 10 Starter Collection missing Minecoins

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