Minecraft Education Edition Help

Hello, Derrick.

We appreciate you posting in Microsoft Community.



It has come to my attention that you wish to register an account for Minecraft Education Edition.



Minecraft Education Edition is quite a bit different from the general version of Minecraft, and it will be more complicated to deploy and register.

What you need will be the official professional instructions for Minecraft Education Edition:

How to Set Up an Account and Profile in the Support Center – Minecraft Education



If you need more help, contacting Minecraft Education Edition's official support directly would be a good option:

You can find the Support Center in the upper left corner of the page above.



Feel free to let me know if I did not make it clear or you need more help.



Best Regards.

Jeffrey - MSFT | Microsoft Community Support Specialist

Hi David,

First you need to make sure that you have a O365 Education Account. If you do and have signed in before, then I'd recommend checking out the Minecraft Education Edition troubleshooting page to read through possible solutions to your problem: https://minecrafteducation.zendesk.com/hc/en-us

If you cannot find a solution on that page, then you should submit a support request with the developers of Minecraft Education Edition for more help with their game: https://minecrafteducation.zendesk.com/hc/en-us/requests/new

I hope this helps!

I have tried uninstalling and reinstalling it many times from both the app store and online it has not helped. I am on Windows 10.

Hello David,

Thanks for coming to the forums. We understand having issue when you launch the game. What all have you tried in troubleshooting this? The most common troubleshooting is to uninstall and reinstall the game. Also which device is the issue happening on? Any
additional information will help us to better assist you.

Thanks,

Brad

Also, I have managed to sign in and open a world but all the menus and GUIs are the same so it is unplayable. I have no pictures of it as it is now stuck on that first page again. And thanks for all your help I never expected to get a reply so fast.