Minecraft Dungeons Season Pass for Luminous Night not working

Hi John

I was going to reply "yes, of course. I always do" and then i checked my purchase history. It is for Windows and not xbox. How do i reverse this?

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Sean, how are you today? Hope you're well.

Try to log out from your account and then log back into the game.

Also, if that doesn't work, try to reinstall dungeons and the Season 2 add-on.

Try xbox.com/refund and see if it will process a refund for you.

Hello,

Can you verify that the same location you purchased the DLC is the same platform in which you are playing Minecraft dungeons? For example, if you buy Minecraft Dungeons through Mojang, then buy the DLC from the Microsoft Store, you would not be able to access said purchase. The purchases are not cross platform or cross store.

If you have purchased the DLC in the same location you've purchased Minecraft Dungeons, and it is still not appearing, I recommend contacting support because they can take a look at the account and ensure that there is no issue or if there is, they can help communicate how to refund so that you may repurchase.

You can use Xbox support to verify that the purchase is correct: Xbox Support

You can use Mojang support to ensure that your account reflects you Xbox Account: Submit a request – Home (minecraft.net)

You can request a refund here: Request a refund for digital games | Xbox Support

Thank you,

Thank you so much for the update and let me answer them.

1. This will depend on the game developer but as I have checked, it is sharable but there is no official article. All I found is this from Mojang: https://help.minecraft.net/hc/en-us/articles/44...

2. Don't worry if the base game is being shared with an account, the DLCs will work as long as you have access to the base game.

3. If a DLC isn't sharable, yes, you may need to purchase the DLC in each account.

4. In checking if a DLC or an item can be shared you may need to reach out or check the game support. As I have checked both

Minecraft Dungeons: Luminous Night Adventure Pass and

Minecraft Dungeons: Cloudy Climb Adventure Pass are account-specific items. According to Xbox/Microsoft Support:

"Account-specific items can't always be shared. Some examples are:

Game-specific content like Minecraft Skin Mashups or Halo REQ Packs purchased with in-game currencies

In-game currency such as Minecraft Coins

Certain pre-order bonuses and special edition content that can only be redeemed once"