Minecraft Dungeons DLC not playable

Jimmy26OC · Nov 20, 2021

I have Minecraft Dungeons and have finished it and then purchased the DLC pack for it. In the Launcher, it shows that they are "Owned", however when I go in the game, and try to go to that DLC zone from the missions map, it prompts me to purchase the DLC. How can I get the game to recognize that I have already purchased it?

Thanks in Advance.

:)

Christopher Revoredo

Weird, are all your drivers updated?

Jimmy26OC

Yes, I have done both of those things multiple times. Even uninstalling and re-installing the launcher. It has been very frustrating.

Christopher Revoredo

Hi there Jimmy welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. Have you tried uninstalling and installing the game? Also, try logging off and on the Launcher!

Alexis42000

Minecraft Dungeon should appear in your owned games. If not, try to download the game from the first account, switch to the second account and it should appear in your playable downloaded games.

XBF - Evie

Hello LucarioGrenada,

Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

If you do not have this already, we recommend that you download the Minecraft Launcher from the MS Store onto your PC. When it is downloaded, please sign in with your Microsoft Account that you used to purchase the Minecraft DLC Bundle. After you are signed in, you can select the "Minecraft Dungeons" option from the left pane and play. You can also view the DLC from within the Minecraft Dungeons page in the launcher by selecting the "DLC" option from the top ribbon.

Additionally, we recommend that you visit these two support articles from Mojang that discuss Minecraft Dungeon FAQ and Dungeon DLC FAQ. If you have any other questions or issues with launching this content, we recommend that you contact Mojang Support and submit a request.

Sincerely,

Xbox Customer Success Manager

Microsoft Community

Minecraft Dungeons DLC not playable