Minecraft Dungeons cant be installed

Purp.exe · May 21, 2022

I bought Minecraft Dungeons right after it launched, when the game still had its own launcher. When i try to install it now I can only do that via the Minecraft launcher because it doesnt show up in my Microsoft store library. Every time I try to install it, at the end of the download it tells me the game couldnt be installed. Ive tried looking on Microsoft account for the game, but it seems like I dont even own it there. I also changed the directory from my SSD to a harddrive once and maybe thats the reason it wont install? I cant even refund the game because according to Microsoft i dont even own it. If anyone knows whats going on, i would really appreciate an answer.

:)

Mohit Naidu

The Hero - Edition of Minecraft dungeons isn't installing on my Microsoft store

when I install Hero - Edition it gives this error code: 0x803FB107

when I install Minecraft dungeons itself it gives this error code: 0x80073CF3

Microsoft please help me get Minecraft dungeons and please do the following verification.

LuZhao4

Thank you so much! It worked

SammyVS

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Cancel the game installation and follow these steps.

1. Logout from Xbox app and Microsoft Store app

2. Look for the Xbox app and Microsoft Store in the Windows bar, right-click, click app settings and then click terminate, restore and reset. Do this with the game too.

3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.

4. Open the Microsoft Store, click on the 3 dots in the upper right corner ''download and updates'' and click on ''get updates'' and update everything.

5. Login with your account again in both apps and try again.

Ricardo Lechuga

Hi Purp.exe! My name is Ricardo an independent advisor ready to help you with this situation!

If you can't find the game in the account orders history, means that if you purchased the game, wasn't in this account, you should check other accounts that you have to see if you did the purchase on those

You can also check the email purchase confirmation on any of those accounts, as the one that made the purchase will have received it

SammyVS

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Windows key + i and go to apps, find Minecraft Dungeons, and uninstall.

Then open the Microsoft Store, search for Minecraft Launcher, install, log in with your Microsoft account, install Minecraft Dungeons. After that, you can play.

Minecraft Dungeons cant be installed