Minecraft download won't play

AlbinoCeiling1 · Dec 11, 2016

can someone help please, we downloaded minecraft on this xbox one s and the game won't play

:)

YoshiMariogamer · Dec 11, 2016

Packs won't download

I got minecraft favorite packs and I have minecraft already installed but the packs won't download can u plz help me

MisterFizzle · Dec 11, 2016

Can't play downloaded games.

Hey there Night,

Happy Wars is an online only game for Gold members, so you won't have access to that game as a silver member.

Are you getting that same download error when you try to download Minecraft?

Are you trying to download with the account that you purchased it on and the console you purchased it on?

If Minecraft is giving you an issue when you try to play multiplayer online, that will also be an issue with being a silver member, as online play is exclusive to Gold accounts.

Mister Maka · Dec 12, 2016

Heya AlbinoCeiling1.

So that we can best help, can you please clarify what happens when you try to play Minecraft? If you're getting an error message, what's the message you're receiving?

If you haven't already tried, please power cycle your Xbox One by holding down the power button for 8-10 seconds until your Xbox One powers off. Let us know if it helps

Mister Maka

Heya AlbinoCeiling1.

So that we can best help, can you please clarify what happens when you try to play Minecraft? If you're getting an error message, what's the message you're receiving?

If you haven't already tried, please power cycle your Xbox One by holding down the power button for 8-10 seconds until your Xbox One powers off. Let us know if it helps

PaulWestlake

On windows store it just downloaded Microsoft stickynotes? But still won't download Minecraft?

CarTzy

Hello Rocky_Trash,

We are glad to know that we are able to help.

Please do not hesitate to ask the community anytime just in case you have any questions in the future.

Rocky_Trash

Thank you, this helped a lot!

CarTzy

Hello Rocky_Trash,

Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well. I can see that you are having difficulties downloading Minecraft. Let me see how I can assist you with this concern.

However, we’d like to know more about it in details so that we can provide a more accurate resolution for you. To start, please provide us information/answer on the following questions:

Current version and edition of Windows Installed? (Search for WINVER in Windows search to see this)
Xbox app and Gaming services version?
- Xbox app > select Profile picture > Settings > About.
What troubleshooting steps have you done?
Was this working before?
Recent activity or changes made before the issue appeared?
What are the device specs, make and model?

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.

Open Control Panel

Under Programs

Click Uninstall a Program

Locate Minecraft then uninstall it

Then proceed to download the launcher

Download Minecraft & Server Software | Minecraft

Login on the link below to check the games you owned

Log in | Minecraft

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.

Minecraft download won't play