[ Minecraft ] Didn’t get vanilla cape after waiting for 3 years

Discus and support [ Minecraft ] Didn’t get vanilla cape after waiting for 3 years in XBoX Games and Apps to solve the problem; I bought both versions of minecraft in 2017-2018 but I never got the cape. I sent several tickets to mojang support but I only got what seems like... Discussion in 'XBoX Games and Apps' started by Furious_virus, Apr 3, 2025 at 3:55 AM.

  1. [ Minecraft ] Didn’t get vanilla cape after waiting for 3 years


    I bought both versions of minecraft in 2017-2018 but I never got the cape.

    I sent several tickets to mojang support but I only got what seems like automated answers saying that "the event is finished" or something like that. I even sent the emails that microsoft sends you for buying the game clearly showing that I bought the game in 2017 but I only got the bot saying that I couldn’t participate anymore.

    Can anyone help me get this cape ? I bought the game more than 5 times...

    Gamertag: FuriousVirus190

    Java name:

    :)
     
    Furious_virus, Apr 3, 2025 at 3:55 AM
    #1
  2. Janice V. Win User

    [ Minecraft ] Didn’t get vanilla cape after waiting for 3 years

    Hello and welcome to our community!

    We’re excited to have you here and have great conversations! I'd be happy to be of assistance.

    I am sorry to hear about this issue. As far as I know, if you owned both Java and Bedrock Edition on PC on a single account before June 6, 2022 (whether by purchase or by code redemption), you should receive the special cape, and you’ll be able to wear it in both editions. If you think that you are eligible, I know this might be unexpected but only Mojang Support has the ability to provide it to you.

    If you can sign in to your https://account.microsoft.com/billing/orders and locate these purchases, you can submit a ticket again to https://help.minecraft.net/hc/en-us/request/new. Hopefully, Mojang would be able to provide you one.

    Hope this helps. Let me know if you need further assistance.
  3. JosefLBohorquez Win User

    (Minecraft) Why don't I have the vanilla cape

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this TYSONWASHERE

    Sorry to hear that you didn’t received the vanilla cape yet. Don’t worry, if you’re eligible for it you should receive it. But according to Mojang, it can take a while (even a few months)

    You can double check this and more here:
    https://help.minecraft.net/hc/en-us/articles/83...

    “We began rolling out the vanilla cape to eligible players on Wednesday, August 31st. However, these rollouts will continue into the coming months. Once it arrives, the cape should show up in your Dressing Room and Skin Customization menus automatically in both versions of the game. If you don’t see your cape, try refreshing the game by logging completely out and back in.

    Note: The vanilla cape may not appear in both versions of Minecraft at the same time. If the cape appears in one game and not the other, give it some time, and it should eventually appear in your other version.”
  4. Darhyl Mayte Amizola Win User

    (Minecraft) Vanilla cape not received after nearly a year

    Hey there!

    Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

    According to the Minecraft FAQ:

    CAN I BECOME ELIGIBLE FOR THE VANILLA CAPE AFTER JUNE 6, 2022?

    If you did not purchase both versions of Minecraft on the same Microsoft account fo PC before June 6, 2022, it is not possible to become eligible for the Vanilla cape.

    HOW DO I ACQUIRE THE VANILLA CAPE?

    We began rolling out the vanilla cape to eligible players on Wednesday, August 31st. However, these rollouts will continue into the coming months. Once it arrives, the cape should show up in your Dressing Room and Skin Customization menus automatically in both versions of the game. If you don’t see your cape, try refreshing the game by logging completely out and back in.

    Note: The vanilla cape may not appear in both versions of Minecraft at the same time. If the cape appears in one game and not the other, give it some time, and it should eventually appear in your other version.

    Unfortunately, both games must have been owned on a single Microsoft account prior to June 6, 2022, to receive the cape. Minecraft Support cannot 'merge' two accounts to force eligibility, and account migrations that have taken place after June 6, 2022, will not be eligible for the cape.

    Try to sign out and re-sign into your account on Minecraft Launcher, however, if the issue still persists, contact Mojang support as they can provide you further assistance on how to acquire your Vanilla cape in-game item by submitting your ticket request here on this link:

    https://feedback.minecraft.net/hc/en-us/request... or

    https://help.minecraft.net/hc/en-us/request/new...

    After submitting the ticket request, you will receive an update from Mojang within 24 - 48 hours.

    Thank you so much for your time, I hope you have a great day!

    Reference link:

    https://answers.microsoft.com/en-us/xbox/forum/...

    https://help.minecraft.net/hc/en-us/articles/83...

    Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
  5. JosefLBohorquez Win User

    (Minecraft) Why have I not received my vanilla cape?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this SQUEEZEDHEN

    Can take a while until you get the vanilla cape finally.

    According to the official Vanilla cape FAQ:

    "We began rolling out the vanilla cape to eligible players on Wednesday, August 31st. However, these rollouts will continue into the coming months. Once it arrives, the cape should show up in your Dressing Room and Skin Customization menus automatically in both versions of the game. If you don’t see your cape, try refreshing the game by logging completely out and back in.

    Note: The vanilla cape may not appear in both versions of Minecraft at the same time. If the cape appears in one game and not the other, give it some time, and it should eventually appear in your other version."

    As long as you meet the requirements you're going to receive it.

    You can double check the previous and more here:
    https://help.minecraft.net/hc/en-us/articles/83...
  6. Nilay Bhattacharjee Win User

    Why didn't I get the Vanilla cape in Minecraft?

    Hello Loop,

    Nilay here and I'm glad to answer your query today.

    The vanilla cape is a unique cape offered to users who owned (whether by purchase or by code redemption) Minecraft: Java Edition and Minecraft: Bedrock Edition on PC on the same Microsoft account before June 6, 2022. Since you purchased them before June 6, 2022, and you didn't receive Vanilla Cape, I highly recommend contacting Mojang Support through this link https://help.minecraft.net/hc/en-us/requests/new?ticket_form_id=360001225811 so they can have it checked for you.

    Source: https://answers.microsoft.com/en-us...nce-last/f72050e3-7334-462f-9169-55392d9974eb

    Good Luck
Thema:

[ Minecraft ] Didn’t get vanilla cape after waiting for 3 years

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