Minecraft Deluxe Collection Switch not Working.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

Just a friendly reminder though that in regards to your concern you may need to check the license of your game if it’s the correct version through your console support, they will guide you with troubleshooting steps but if determined that this needs to be checked by the game support, I got you this link where you can reach out to Mojang:

https://support.xbox.com/en-US/help/games-apps/...

If I make a new Microsoft account and than buy the Minecraft deluxe collection what will happen will I get a new Minecraft account or not

Hello kevintheradioguy,

Thanks for your reply.

We consulted our Internal Support Team about this, and they shared to us that this Minecraft for Windows Master Collection is now replaced by this - Minecraft: Java & Bedrock Edition Deluxe Collection. This comes with these contents: Minecoins, 5 maps, 1 texture pack, 5 Character Creator Items and 3 emotes in addition to Minecraft.

For more details, please check this: Minecraft: Java & Bedrock Edition Deluxe Collection





We hope that helps!

If you have further concerns kindly create a new thread using this link - Create a new question or start a discussion.

Regards,

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

It seems that the only bundles you can purchase are the Minecraft: Java & Bedrock edition for PC and Minecraft: Java & Bedrock Edition Deluxe collection.

If you are using a different email for nintendo as you are for microsoft then this is the solution and also why errors will occur for online content

When I first purchased the game I automatically logged into my microsoft account that has a hotmail address. I was able to play minecraft as I already had a pc account that owned minecraft so it basically ported my account over to nintendo.

My deluxe bundle is not connected to hotmail but it is connected to gmail the email I use on nintendo. This meant that not only did the bundle not appear but I also was unable to connect online because it saw my microsoft account as not having nintendo online membership.

I went to settings and logged out of the microsoft account on nintendo switch. I then restarted my switch. I logged in again on minecraft using the QR code but created an account that used the same email as the account on nintendo switch. Once I did this I checked the marketplace and I had the packs and 1600 coins. I was then able to do split screen with my kids because it associated with the online membership so online use was available.

I hope this helps.