Minecraft Chat (and beta.support.xbox.com)

Hi Justis,

Thanks for reaching out to the forums. We understand you are having issues with chat on the game Minecraft. Have you changed any settings recently? Have you switched different platforms? Here is a guide to help change crossplay settings.

If a child account will need the parent account to change these.

1. You will go to the Xbox websiteand sign in.
   
   
   
   
2. Once signed in, click your picture top right corner go to Xbox profile.
   
   
   
   
3. Click on privacy settings.
   
   
   
4. Once in settings, under the picture see Privacy, Xbox One/Windows 10 online safety. Select the Xbox one/Windows 10 online safety.
   
   
   
   
5. You will see you gamertag you are looking for one setting:
   
   
   
   
6. The two you want to make sure say allow and everybody are:
   
   1. "you can play with people outside of Xbox live" set to allow
      
      
      
      

1. Now click on privacy you are looking for one setting:
   
   
   
   
2. "you can communicate outside of Xbox live with voice and text" set to allow
   
   
   
   
   
   

Hope this helps.





Thanks,

Brad

When I click on my profile picture and click on xbox profile, it just takes me to beta.support.xbox.com where I cannot change anything; it is just support. Does this mean I will need to make an adult account and link it before I can even see the settings?

Hello

This means your account is underage and that you need to be in a family account where a parent or guardian has to make the changes for you using their adult account.

The instructions for what your parent or guardian needs to do is here - here

Hello

Once on the site I do not know how to modify its settings, so that they can add friends.

Hey 1KPatt,

You can chat with someone directly via the support chat at
https://beta.support.xbox.com.

Via the forum, this kind of problem cannot be managed.