Minecraft capes not showing up

Hi, my name is , I'm an Independent Consultant and a member of the Xbox community like you.

It may take some time for the item to appear in your account due to server delays, as many people are currently redeeming it.

If the problem persists for more than 72 hours, I recommend that you contact Minecraft support, they can help better with problems related to the game;

https://help.minecraft.net/hc/en-us/request/new...

Hi, my name is , I'm an Independent Consultant and a member of the Xbox community like you.

It may take some time for the item to appear in your account due to server delays, as many people are currently redeeming it.

If the problem persists for more than 72 hours, I recommend that you contact Minecraft support, they can help better with problems related to the game;

https://help.minecraft.net/hc/en-us/request/new...

Hi there! This is Virginia O.

I understand that you are experiencing issues with getting your Menace Cape.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

The Menace Cape should first appear in the Bedrock Edition dressing room.

Kindly double-check that you're logged into the correct Microsoft account where you redeemed the cape because if you're using a different account in the Minecraft Launcher, the cape won't appear.

And then close and reopen the Minecraft Launcher to refresh your account and sync any redeemed items.

To set your expectation properly, it can take up to 72 hours for it to show up in your Minecraft account. Please know that this delay is normal and caused by server-side processing.

Thank you for your cooperation.

Hey sorry to bother you but I just recently lost my orange creeper cape on Minecraft and I was wondering on why that occurred and it won’t show up in my cape selection slot . I was wondering if you could help me get it back I have had it on a skin and it just won’t show up and equip it so please reach out to my Xbox acount kcgraham **** soon as you can and help me figure out why it won’t show up.

Sincerely, kcgraham

hi

I once had the among us cape and the founder's cape in my main account

I got the founder's cape in somewhere 2020 and among us cape was there in my main account when I went into my profile

They were not custom capes or anything but provided by minecraft

But after 1.17 I guess I lost them all except my pan cape .

How do I recover those capes they looked very great

I still have them in 1.16 version of the game and they show up on my profile

But after updating to higher version I don't see them.

I also notify that they were not a glitch or something because I checked it on my other devices too on the same account and they were present every single time.