Minecraft Bedrock, Unable to purchase free marketplace items.

Hi Quvelor, my name is Joel, I'm here to help you with any problems or questions you may have.

Quvelor, try to totally log out within the game, restart your PC and then log back in inside the game and check if the error is fixed

Please note that this is only a public forum, I will respond to you in a short period of time within the possible apologizing in advance for any delay in response. I am simply a user trying to provide information and knowledge that may be useful to others, I am not an employee of Microsoft.

Regards

Hi Catherine,

Thank you for posting in Microsoft Xbox Community. I understand that your daughter wants to change the look of her character in Minecraft Bedrock edition.

Here is how to equip new items to your character in the dressing room.

Note: The Dressing Room is exclusive to Minecraft: Bedrock Edition.

How to use the Dressing Room in Minecraft

Character creator items

If you are looking to add character creator items to your Minecraft character, follow these steps:

Start Minecraft: Bedrock Edition. 

Select Dressing Room. 

Select the character slot you want to edit or a new one. 

Select Edit Character. 

Open the Body or Style tab. 

Find the item in the proper section. 

Click Equip.

How to equip classic skins in Minecraft: Bedrock Edition

If you instead want to use a classic skin from something you purchased in the Marketplace, do the following:

Start Minecraft: Bedrock Edition.

Select Dressing Room.

Select the character slot you want to change the skin of or a new one.

Select Edit Character.

Select Classic Skins on the left bar.

Browse through and select the skin you want to use.

Click Equip.

Note: Classic skins cannot be customized with character creator items.

If you're still experiencing issues, go into the game settings, log out of your Minecraft account, and then log back in to resync your account.

Regards,

Alvaro

Hi kenneth_huston,

Thank you for taking the time to post on our forums.

I believe any Minecraft items bought through the Google Play Store are only designated for the Android pocket version of Minecraft. You should contact the Google Play Store Customer Support for more information on that.

Purchases and coins that are linked across different platforms with Minecraft running the Bedrock edition are purchased through the in-game Minecraft Marketplace, while signed into your Xbox Live profile.

More information about purchases through the Minecraft Marketplace and purchases being tied to your Xbox Live account can be found here: https://help.minecraft.net/hc/en-us/articles/360035347351-Marketplace-FAQs

I hope this helps!

Hi Coolestconnor1,

Thank you for taking the time to post on our forums.

I believe any Minecraft items bought through the Google Play Store are only designated for the Android pocket version of Minecraft. You should contact the Google Play Store Customer Support for more information on that.

Purchases and coins that are linked across different platforms with Minecraft running the Bedrock edition are purchased through the in-game Minecraft Marketplace, while signed into your Xbox Live profile.

More information about purchases through the Minecraft Marketplace and purchases being tied to your Xbox Live account can be found here: https://help.minecraft.net/hc/en-us/articles/360035347351-Marketplace-FAQs

I hope this helps!

Hi, GG1420000! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.

Unfortunately, getting Minecraft Java for free only applied to users who had previously purchased the PC version of Minecraft Bedrock. In the same way, users who had previously purchased Minecraft Java received Minecraft Bedrock for free.

This offer was introduced around 2 years ago when Minecraft Java and Minecraft Bedrock started selling as a single item.

For your reference, this was announced at:

https://www.minecraft.net/article/java---bedrock-edition-pc-out-june-7

"Note: This is a non-Microsoft website. The page appears to be providing accurate, safe
information. Watch out for ads on the site that may advertise products frequently classified as a "PUP" (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it."

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Please feel free to reach out if you have any further questions, I'd be happy to help.
Best regards.