Minecraft bedrock sorun yaşıyorum

"This support request can only be handled in English"

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Yaya, I don't know what model of console you have, but if it's any kind of Xbox One try these procedures below.

First uninstall the game.

Then clear cache

1. Go to the Xbox press and hold the XBOX power button on the console for 10 seconds until it turns off

2. Wait 10 seconds until it turns off

3. Wait 1 minute with it off

4. Turn it back on

Xbox One reset keeping Games:

Press the Xbox button to open the panel.

Select system > Settings > System > Console Information

Select Reset console.

Restore and maintain my games and apps.

Rest assured, you won't miss games or saves

Note: You need to know the email and passwords of your accounts when performing this reset.

sorunu çözebildin mi acaba şuan aynı sorunu yaşıyorum da.

Burak Demirbaş Ayni sorunu ben de yaşıyorum nasıl çözdün?

Hello batuhan berkdemir,

It appears that you are having an issue with Gaming services app in your Windows device. Let us check what is causing the issue and will perform some troubleshooting steps to resolve the issue so that you can use the Xbox app without an error.

It is possible that the Gaming services app is corrupted or need an update. Here are the troubleshooting steps worth trying for:

1. Make sure Windows is up to date.

• Press the Start button on the taskbar, type settings, and then select Settings.
  
• On Windows 10, select Update & Security. On Windows 11, select Windows Update.
  
• On the Windows Update page, select Check for updates to see if any updates are available for your device including optional updates for your device.
  
• Once the updates have downloaded, select Install now to start the installation.
  
• Following installation, we recommend that you restart your device so that the latest updates can take effect.
  

2. Make sure both the Xbox and Gaming Services apps are up to date

• Press the Start button on the taskbar, type store, and open the Microsoft Store app.
  
• Select Library.
  
• Under Updates & downloads, check if there are any updates available for the Xbox app or Gaming Services app. If an update is available, select Update.
  

3. Make sure you are signed in to the Xbox app and the Store with the same account.

> To make sure your permissions for the game can be validated, be sure to sign in to both the Store and the Xbox app using the same account that was used to purchase the game.

4. Uninstall and reinstall Gaming Services

• Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.
  
• In Windows PowerShell, type the following command and press Enter:
  get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
  
• In the same window, type the following command and press Enter:
  start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
  
• Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.
  
• Restart your device and try to install the game again.
  

For your reference, see: Troubleshoot issues with the Xbox app for Windows | Xbox Support

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator

Hello,



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).











Thank you for your understanding.



Respectfully



Moderator

Microsoft Community