Minecraft Bedrock refund

Discus and support Minecraft Bedrock refund in XBoX Games and Apps to solve the problem; Hello, I bought minecraft bedrock(windows 10) edition on 01/09/2021, requested a refund via the microsoft support bot and microsoft support. As I... Discussion in 'XBoX Games and Apps' started by StevenRamchand, Feb 3, 2021.

  1. StevenRamchand
    StevenRamchand Guest

    Minecraft Bedrock refund


    Hello, I bought minecraft bedrock(windows 10) edition on 01/09/2021, requested a refund via the microsoft support bot and microsoft support. As I bought this game I knew what I was looking for, this being Minecraft Java edition. I did this through the microsoft store, when I bought the game I did not at all have a realization this was bedrock and not java, nor did I have such for about 12 days and so I requested such via the microsoft help bot but when my case was "resolved" the refund team said the request could not be completed and did not state a reason. I then sought a second refund case because I have no need for this version of the game but the help team then told me the reason for the discontinued request was that I am 10 points over the required to refund minecraft bedrock edition, I am still at 50 points. Can I please get the game refunded to finally buy minecraft java edition?

    :)
     
    StevenRamchand, Feb 3, 2021
    #1
  2. peachyheart Win User

    The free trial already ends. But it still have the "Free trial" button on the page

  3. Long Nguyen4 Win User

    Where is my refunded money!?

    3-5 days to receive? Thank you for answering that, but there is still one question I have. Why was my Minecraft: Java and Bedrock for PC purchase randomly refunded?
  4. Countdown826 Win User

    Minecraft - Missing Skin Pack

    I found the problem. On the Microsoft Store, it was for Xbox One, not Bedrock edition. On the Minecraft Marketplace, it says I need to purchase it again. However, I still cant refund it :(
  5. PhilS_2022 Win User

    Minecraft

    Thanks Jesse,

    I have just done the form for the Mojang direct purchase - Minecraft - Java. I will then purchase it again under my son's log in.

    Is there a similar way to get the refund on the Microsoft Store - Minecraft - Bedrock?

    Regards,

    Phil
  6. Gert Peeters Win User

    my order got canceled and don't have my money back...

    minecraft java and bedrock for 29,99 i bought it the payment is still processing and the order is cancelled ... so i'm just a bit worried that the payement won't be refunded since the order is already cancelled ...
Thema:

Minecraft Bedrock refund

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