Minecraft Bedrock refund

Discus and support Minecraft Bedrock refund in XBoX Games and Apps to solve the problem; Hello, I bought minecraft bedrock(windows 10) edition on 01/09/2021, requested a refund via the microsoft support bot and microsoft support. As I... Discussion in 'XBoX Games and Apps' started by StevenRamchand, Feb 3, 2021.

  1. Minecraft Bedrock refund


    Hello, I bought minecraft bedrock(windows 10) edition on 01/09/2021, requested a refund via the microsoft support bot and microsoft support. As I bought this game I knew what I was looking for, this being Minecraft Java edition. I did this through the microsoft store, when I bought the game I did not at all have a realization this was bedrock and not java, nor did I have such for about 12 days and so I requested such via the microsoft help bot but when my case was "resolved" the refund team said the request could not be completed and did not state a reason. I then sought a second refund case because I have no need for this version of the game but the help team then told me the reason for the discontinued request was that I am 10 points over the required to refund minecraft bedrock edition, I am still at 50 points. Can I please get the game refunded to finally buy minecraft java edition?

    :)
     
    StevenRamchand, Feb 3, 2021
    #1
  2. peachyheart Win User

    The free trial already ends. But it still have the "Free trial" button on the page

  3. Long Nguyen4 Win User

    Where is my refunded money!?

    3-5 days to receive? Thank you for answering that, but there is still one question I have. Why was my Minecraft: Java and Bedrock for PC purchase randomly refunded?
  4. Countdown826 Win User

    Minecraft - Missing Skin Pack

    I found the problem. On the Microsoft Store, it was for Xbox One, not Bedrock edition. On the Minecraft Marketplace, it says I need to purchase it again. However, I still cant refund it :(
  5. PhilS_2022 Win User

    Minecraft

    Thanks Jesse,

    I have just done the form for the Mojang direct purchase - Minecraft - Java. I will then purchase it again under my son's log in.

    Is there a similar way to get the refund on the Microsoft Store - Minecraft - Bedrock?

    Regards,

    Phil
  6. Gert Peeters Win User

    my order got canceled and don't have my money back...

    minecraft java and bedrock for 29,99 i bought it the payment is still processing and the order is cancelled ... so i'm just a bit worried that the payement won't be refunded since the order is already cancelled ...
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Minecraft Bedrock refund

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