Minecraft bedrock realms wont renew after paying

Hi FindlayMcLean! My name is Ricardo an independent advisor ready to help you with this situation!

On the Minecraft game please log out, uninstall the game, delete the cache of your device by reseting it, and after this install the game again, then log in

Be sure of using the same email you are using on the Microsoft site

Getting this with Minecraft Windows 10 Edition (Bedrock). Pain in the ass, I'm paying for a Realm, let me use it Microsoft...

The Bedrock version of Minecraft is crossplay enabled for Windows 10, Mobile, Xbox One, VR and Nintendo Switch.

Realms is a mutliplayer server made for the Bedrock edition. There is different options for realms that determines how many people can play at the same time. Highest is 10 people excluding the owner. They are available 24/7 if the realm is payed for.

I ended up cancelling auto-renew entirely and temporarily deactivating my realm completely so I could set it up to be charged at times more convenient for my fixed income. Currently, I manually renew my 2-person realm every month now via my Nintendo Switch (on which I have the Switch version of Minecraft Bedrock), but I wouldn't call that a solution or even a workaround, because the problem is that auto-renew on Microsoft is correctly taking payments but not actually resulting in renewing a 2-friend realm.

Renewing manually every month on a completely different non-Microsoft game console that I also have Minecraft for is not a viable workaround for autorenewing a realm for someone who only has Minecraft Bedrock on PC.

There must be something buggy in the communication between a Microsoft server saying "the subscription has been paid this month" and the Mojang server that's supposed to answer "okay, we confirm that the existing realm is successfully renewed for the next 30 days" (or, what I think we'd all appreciate at the very least: "there was a problem renewing the existing realm, refund the customer their payment and tell them there was a problem").

(I haven't tried auto-renewing via Nintendo but problems with that method wouldn't belong here anyway.)

no cause i have realms plus on minecraft bedrock edition no java edition