Minecraft Bedrock is Crashing when I open it

Hi Ishant_Tripathi,

Thank you for posting in Microsoft Xbox Community. I understand that you're having issues with Minecraft where you're stuck in red loading screen.

If your graphics driver is out-of-date, corrupted, or missing, it may be the source of your Minecraft crashes. Consequently, updating your GPU driver may resolve this issue. To get the most recent drivers, go to the website of your graphics vendor.

Please also make sure that you Windows has the latest updates:

Select Start Settings Windows Update > select Check for Windows updates.

If any updates are available for you, select Download & install. Your device will download and install the updates. If prompted to do so, restart your device to apply the updates.

If any updates are available for you, select Download & install. Your device will download and install the updates. If prompted to do so, restart your device to apply the updates.

In addition, make sure that your game files are not corrupted. Follow these steps:

Open the Xbox app, navigate to the game you want to check, click the three dots next to it, select "Manage", then go to the "Files" tab and click "Verify and Repair"

If you've done all the possible troubleshooting steps but you're still having issues with this specific game, I would recommend that you submit a support ticket directly to Minecraft support so you can be guided by Minecraft specialists. In this way, we can be assured that your case will be logged, attended and monitored in a timely manner. Please use this link:

https://help.minecraft.net/hc/request/new

Regards,

Alvaro

How great that it worked!

This is usually a bug or conflict.

Enjoy the game, Conor.

Count on us.

Thank you for contacting us and for your understanding.

Hi, I did not reinstall Minecraft after the repair. I followed the instructions you gave me but it still isn't working. I do not have any VPN or firewall. Thanks for your help.

Bellow is my network information from the Xbox console Companion app:

I just got it working by doing the instructions you sent me again and I signed into my old Microsoft account and doing the repair on the Minecraft app again.

Thanks you for your help.

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Conor, did you reinstall the game after this maintenance was performed?

Let's run some tests please

Tell me what appears in this test please. Download the companion xbox console app > settings > network > NAT type

And connectivity

Do you have antivirus, vpn or firewall?

If so, disable them and see if the error persists.

Let's try this IP and cache cleanup, please

Type CMD in the search bar;

Right-click on the Command Prompt option;

Click on the Run as Administrator option;

From the Command Prompt screen, execute the commands described below, pressing Enter at the end of each line:

ipconfig /release <Enter>

ipconfig /renew <Enter>

ipconfig /flushdns <Enter>

ipconfig /registerdns <Enter>

nbtstat -rr <Enter>

netsh int ip reset all <Enter>

netsh winsock reset <Enter>

These commands are for resetting IP configuration and network-related caches that may be stored on your computer.

1.On the desktop, press the Windows + R keys simultaneously to open Run;

2. At run type cleanmgr and click OK to open Disk Cleanup;

3. In the Disk Cleanup window, select the C: drive (if asked) and click OK;

4. In the Disk Cleanup for Windows 10 window, select the checkboxes for the files shown and click Cleanup System Files.

5. After cleaning, check the checkboxes that are not checked again and click OK>Delete Files.

Select Start > Settings > Apps > Apps & Features. Apps and Features in Settings.

Select the application you want to fix.

Select the Advanced Options link under the application name (some applications do not have this option). On the page that opens, select Repair if available.

Once the Reset is done, you will see a check sign next to the Reset button. And restart the PC

After all procedures, try to enter the game, please.

And tell me the NAT & Connectivity result.

I'll be waiting, my friend.