Minecraft (Bedrock Edition): Missing Item from Dressing Room.

Hi Catherine,

Thank you for posting in Microsoft Xbox Community. I understand that your daughter wants to change the look of her character in Minecraft Bedrock edition.

Here is how to equip new items to your character in the dressing room.

Note: The Dressing Room is exclusive to Minecraft: Bedrock Edition.

How to use the Dressing Room in Minecraft

Character creator items

If you are looking to add character creator items to your Minecraft character, follow these steps:

Start Minecraft: Bedrock Edition. 

Select Dressing Room. 

Select the character slot you want to edit or a new one. 

Select Edit Character. 

Open the Body or Style tab. 

Find the item in the proper section. 

Click Equip.

How to equip classic skins in Minecraft: Bedrock Edition

If you instead want to use a classic skin from something you purchased in the Marketplace, do the following:

Start Minecraft: Bedrock Edition.

Select Dressing Room.

Select the character slot you want to change the skin of or a new one.

Select Edit Character.

Select Classic Skins on the left bar.

Browse through and select the skin you want to use.

Click Equip.

Note: Classic skins cannot be customized with character creator items.

If you're still experiencing issues, go into the game settings, log out of your Minecraft account, and then log back in to resync your account.

Regards,

Alvaro

Hi Kyle,

Thank you for posting in Microsoft Xbox Community. I understand that you're having issues changing the skin of your character in Minecraft. If Minecraft doesn't recognize your skin, then go to the main Minecraft Settings page, find the General tab, and make sure "Only Allow Trusted Skins" is toggled off.

Here is how to equip new items to your character in the dressing room.

Note: The Dressing Room is exclusive to Minecraft: Bedrock Edition.

How to use the Dressing Room in Minecraft

Character creator items

If you are looking to add character creator items to your Minecraft character, follow these steps:

Start Minecraft: Bedrock Edition. 

Select Dressing Room. 

Select the character slot you want to edit or a new one. 

Select Edit Character. 

Open the Body or Style tab. 

Find the item in the proper section. 

Click Equip.

How to equip classic skins in Minecraft: Bedrock Edition

If you instead want to use a classic skin from something you purchased in the Marketplace, do the following:

Start Minecraft: Bedrock Edition.

Select Dressing Room.

Select the character slot you want to change the skin of or a new one.

Select Edit Character.

Select Classic Skins on the left bar.

Browse through and select the skin you want to use.

Click Equip.

Note: Classic skins cannot be customized with character creator items.

If you're still experiencing issues, go into the game settings, log out of your Minecraft account, and then log back in to resync your account.

Regards,

Alvaro

That's great to hear
And sorry that issue still persists :c

You can use this link to submit a ticket with Minecraft support
https://help.minecraft.net/hc/en-us/requests/new

I hope they can restore the item, and if you have proof of ownership would be great attach it on the submitting page

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Pretisy!

Usually PC and Console version of Minecraft are the same.

But, just to cover the possibility did you try checking Minecraft PC version and see if it's there?

If not the best option would be submit a ticket with Mojang support if reinstalling the game doesn't work for you

I am doing great, thank you.
But yes, I did check on PC, & reinstalling it shows that it's still not there.
Do you by change know how to submit a ticket? I would really appreciate it, & thank you for your answer.