Minecraft Bedrock Edition, and Support

Discus and support Minecraft Bedrock Edition, and Support in XBoX Games and Apps to solve the problem; First thing is that I redeemed my code for my free version of Minecraft windows 10 edition and the code needed to fully redeem it (25 character code)... Discussion in 'XBoX Games and Apps' started by WilsonBrown1, Jan 15, 2020.

  1. WilsonBrown1
    WilsonBrown1 Guest

    Minecraft Bedrock Edition, and Support


    First thing is that I redeemed my code for my free version of Minecraft windows 10 edition and the code needed to fully redeem it (25 character code) was never sent to my email. Secondly, Microsoft needs to better clarify or make clear that their live support
    is only available till 8:30 PM Eastern time, I had no idea of this and have been waiting an hour to only realize I've been waiting on nothing. I saw no clear alert that this service will only be available at this certain time on this specific day until I went
    on my own and looked it up. Also even once I looked it up it never said the live support timings the only clear times stated were for calling and or a vocal conversation and not the live chat, so even once I saw this problem its still unclear to me. Also I
    find it hard to believe that in a matter of an Hour the microsoft support team can only take 1 support case every 20 minutes seeing that I began on a waiting list of 13 people and it took me 1 hour to get to the 8th position and then another 20 to get to 7,
    and finally I get to 3rd almost there and It has not changed for another hour. So all I needed was this code to be sent to me in what could be a near < 5 minute process instead has taken from around 8 PM Jan 11 2020 - 1 AM Jan 12 2020. Another tip, if there
    is going to be no "live support agent" make it clear to the customer that no one will be there and the agent is off work, otherwise I wont be the last person waiting 3 hours.

    ***Moved from: Windows 10 / Microsoft Store***

    :)
     
    WilsonBrown1, Jan 15, 2020
    #1
  2. Dgamer1515 Win User

    "Não foi possível se conectar ao mundo" Minecraft Bedrock Edition Xbox One [Translation - "Could not connect to world " Minecraft Bedrock Edition Xbox One]

  3. StuartATrueRed Win User

    Minecraft Version Help?!?

    From the sound of it, you have Minecraft Xbox One Edition. This edition of the game was discontinued a few years ago. It can still be played, but is no longer supported or updated. To get the bedrock version of the game, then you will have to purchase
    Minecraft bedrock version from the Microsoft store on the Xbox. This version is just named Minecraft.
  4. Capitain Gonzo Win User

    Minecraft

    Hi, Minecraft XBOX One Edition is out of support. You will be taken to the Microsoft Store as you need to purchase the Minecraft Bedrock Edition. Only then should it go without problems
  5. Capitain Gonzo Win User

    Minecraft World Transfer

    You can only transfer your world from Minecraft 360 Edition to Minecraft One Edition to (new) Minecraft.

    Which Minecraft version do you use? For example, Minecraft 360 Edition in (new) Minecraft is not possible.

    Only Minecraft 360 Edition to Minecraft One Edition and Minecraft One Edition to
    (new) Minecraft

    Minecraft 360 Edition and Minecraft One Edition are out of support and now the Legacy Editions. New Minecraft is the Bedrock Edition
  6. kyle_m4496 Win User

    Minecraft worlds how to save to new laptop

    Hey! Is this regarding Minecraft: Java Edition, or Minecraft: Bedrock Edition?
Thema:

Minecraft Bedrock Edition, and Support

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