Minecraft bedrock account sign in issues

Hello River Heyburn,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you're experiencing this issue with Minecraft Bedrock. The error message you're seeing means that the Microsoft account you're trying to use to sign in to Minecraft Bedrock is already connected to another Minecraft account. This could be because you previously used a different Minecraft account with the same Microsoft account, or because someone else has used your Microsoft account to sign in to Minecraft.



To resolve this issue, you can try the following steps:



1. Go to the Xbox website and sign in with the Microsoft account you're trying to use to sign in to Minecraft Bedrock.

2. Click on "Profile & settings" and then "Account settings".

3. Under "Your info", click on "Sign-in preferences".

4. Make sure that "Ask for my password" is selected under "Security preferences".

5. Scroll down to "Apps and services" and click on "Apps and services that can access your account".

6. Look for Minecraft Bedrock in the list of apps and services and click on it.

7. Click on "Remove these permissions" and confirm that you want to remove Minecraft Bedrock's access to your Microsoft account.

8. Try signing in to Minecraft Bedrock again with your Microsoft account.



If this doesn't work, please connect with our live support team.



I hope this helps! Let me know if you have any other questions or concerns.

On Minecraft Bedrock on Windows 10, it signs into the account signed in on the Xbox App. If the new account you created does not have access to Minecraft, then you will have to purchase it for that account.

That's odd

May I know if your minecraft Bedrock edition is on the latest version?

If yes, could you try sign out and sign in with the account that owns Bedrock edition from both Microsoft store and Xbox app

Also, you could try using another Microsoft account that owns the game to see if the issue persists (can be a friend's account)

Hi Arnaud,

Thanks for coming to the forums. We understand having issue accessing Bedrock edition Minecraft. Have you changed sign in accounts? Make sure you are signing in with the account that originally switched to Bedrock. You can also reach out to
Mojang support for more assistance.

Thanks,

Brad

It's probably a caching issue: try a hard reset (hold down power button for 10 seconds) of your console to clear the cache then it will redownload data when you restart