Minecraft (and other games) keeps crashing with exit code -1073740791 "outdated graphics...

Discus and support Minecraft (and other games) keeps crashing with exit code -1073740791 "outdated graphics... in XBoX Games and Apps to solve the problem; Every time I try to play 1.20.2 Minecraft java edition, eventually my game crashes to the launcher and gives the exit code -1073740791 and states that... Discussion in 'XBoX Games and Apps' started by Daniel Woollard, Nov 22, 2023.

  1. Minecraft (and other games) keeps crashing with exit code -1073740791 "outdated graphics...


    Every time I try to play 1.20.2 Minecraft java edition, eventually my game crashes to the launcher and gives the exit code -1073740791 and states that this issue is usually caused by an outdated graphics driver or a conflict with screen recording software. However, my NVIDIA graphics driver is up to date and I don't have any screen recording software on my PC. Sometimes this crash occurs while creating a new world, other times the game is able to create the new world but will eventually crash after around 1-2 minutes of gameplay. I have tried:

    - Deleting and reinstalling my NVIDIA graphics driver using DDU

    - Deleting and reinstalling minecraft and the minecraft launcher

    - Using the 'legacy launcher'

    - Rolling back my PC to an older windows update

    - Deleting and reinstalling java

    - Running SFC and DISM

    - Allocating more and less RAM to minecraft

    Nothing works and I am eventually always met with the same exit code. The reason for the game crash usually differs every time, but the exit code is always -1073740791. I have also tested other games and they seem to also be having issues. For instance, I ran Stardew Valley and tried to create a new save and then the game crashed, however I tried again a second time and this time the new save was created without any issues. Here's one of the minecraft crash logs, if its of any use:

    #
    # A fatal error has been detected by the Java Runtime Environment:
    #
    # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007fffcbddd78f, pid=5160, tid=23296
    #
    # JRE version: OpenJDK Runtime Environment Microsoft-8035246 (17.0.8+7) (build 17.0.8+7-LTS)
    # Java VM: OpenJDK 64-Bit Server VM Microsoft-8035246 (17.0.8+7-LTS, mixed mode, tiered, compressed oops, compressed class ptrs, g1 gc, windows-amd64)
    # Problematic frame:
    # V [jvm.dll+0x21d78f]
    #
    # No core dump will be written. Minidumps are not enabled by default on client versions of Windows
    #
    # If you would like to submit a bug report, please visit:
    # https://aka.ms/minecraftjavacrashes
    #

    --------------- S U M M A R Y ------------

    Command Line: -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xss1M -Djava.library.path=C:\Users\danta\AppData\Roaming\.minecraft\bin\44685878b69bb36a6fb05390c06c8b0243d34f57 -Djna.tmpdir=C:\Users\danta\AppData\Roaming\.minecraft\bin\44685878b69bb36a6fb05390c06c8b0243d34f57 -Dorg.lwjgl.system.SharedLibraryExtractPath=C:\Users\danta\AppData\Roaming\.minecraft\bin\44685878b69bb36a6fb05390c06c8b0243d34f57 -Dio.netty.native.workdir=C:\Users\danta\AppData\Roaming\.minecraft\bin\44685878b69bb36a6fb05390c06c8b0243d34f57 -Dminecraft.launcher.brand=minecraft-launcher -Dminecraft.launcher.version=2.13.7 -Xmx2G -XX:+UnlockExperimentalVMOptions -XX:+UseG1GC -XX:G1NewSizePercent=20 -XX:G1ReservePercent=20 -XX:MaxGCPauseMillis=50 -XX:G1HeapRegionSize=32M -Dlog4j.configurationFile=C:\Users\danta\AppData\Roaming\.minecraft\assets\log_configs\client-1.12.xml net.minecraft.client.main.Main --username The_Watchmaker_ --version 1.20.2 --gameDir C:\Users\danta\AppData\Roaming\.minecraft --assetsDir C:\Users\danta\AppData\Roaming\.minecraft\assets --assetIndex 8 --uuid 36bcdc0bb86a44aa8459f14406dc2785 --clientId ODk3ZWM1ZDQtM2I4MC00NDIxLWEyZDUtNTBjMTViZmY4YzMz --xuid 2535413447780223 --userType msa --versionType release --quickPlayPath C:\Users\danta\AppData\Roaming\.minecraft\quickPlay\java\1700590542051.json

    Host: 12th Gen Intel(R) Core(TM) i7-12700K, 20 cores, 31G, Windows 10 , 64 bit Build 19041 (10.0.19041.3570)
    Time: Tue Nov 21 18:16:27 2023 GMT Standard Time elapsed time: 45.604055 seconds (0d 0h 0m 45s)

    --------------- T H R E A D ---------------

    Current thread (0x00000191c7067010): JavaThread "C2 CompilerThread0" daemon [_thread_in_native, id=23296, stack(0x0000000108800000,0x0000000108900000)]

    Current CompileTask:
    C2: 45604 30002 4 dzu::a (245 bytes)

    Stack: [0x0000000108800000,0x0000000108900000], sp=0x00000001088fd7a0, free space=1013k
    Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
    V [jvm.dll+0x21d78f]
    V [jvm.dll+0x69f5b6]
    V [jvm.dll+0x219289]
    V [jvm.dll+0x1a56b6]
    V [jvm.dll+0x2291ea]
    V [jvm.dll+0x22724c]
    V [jvm.dll+0x7efd0c]
    V [jvm.dll+0x7ea13a]
    V [jvm.dll+0x67ad85]
    C [ucrtbase.dll+0x21bb2]
    C [KERNEL32.DLL+0x17344]
    C [ntdll.dll+0x526b1]

    siginfo: EXCEPTION_ACCESS_VIOLATION (0xc0000005), reading address 0x0000000000000028

    Register to memory mapping:

    RIP=0x00007fffcbddd78f jvm.dll
    RAX=0x0 is NULL
    RBX=0x00000001088fe8f0 is pointing into the stack for thread: 0x00000191c7067010
    RCX=0x000000000000001d is an unknown value
    RDX=0x0000000000000144 is an unknown value
    RSP=0x00000001088fd7a0 is pointing into the stack for thread: 0x00000191c7067010
    RBP=0x0 is NULL
    RSI=0x00000191c70962a8 points into unknown readable memory: 0x00007fffcc4f4a28 | 28 4a 4f cc ff 7f 00 00
    RDI=0x00000001088fda30 is pointing into the stack for thread: 0x00000191c7067010
    R8 =0x0000000000000002 is an unknown value
    R9 =0x0000000000000128 is an unknown value
    R10=0x000001921a9c35e0 points into unknown readable memory: 0x00000191cae29668 | 68 96 e2 ca 91 01 00 00
    R11=0x000001921a9c35f0 points into unknown readable memory: 0x0000000000000000 | 00 00 00 00 00 00 00 00
    R12=0x0000000000000168 is an unknown value
    R13=0x00000001088fd8f0 is pointing into the stack for thread: 0x00000191c7067010
    R14=0x00000001088fda20 is pointing into the stack for thread: 0x00000191c7067010
    R15=0x0000000000000003 is an unknown value

    Also in case it's relevant, here are my PC specs:

    CPU: Intel Core i7-12700K, 3600 Mhz, 12 cores

    Motherboard: ROG STRIX Z690-A GAMING

    GPU: NVIDIA GEFORCE RTX 3070

    RAM: 32GB (16x16)

    :)
     
    Daniel Woollard, Nov 22, 2023
    #1
  2. Belen T.C. Win User

    Minecraft (and other games) keeps crashing with exit code -1073740791 "outdated graphics driver or conflict with screen recording software"

    Hello Daniel Woollard,

    Thank you for posting in Microsoft Community.

    We understand you are having issues with Minecraft keeps crashing with this error code: 1073740791. Upon checking my resources here, this error code is usually caused by outdated drivers (especially graphic card driver) or by having the D3DGear installed.
    If you have D3DGear installed on your system, please uninstall it. Also, Minecraft had this issue with a version of the Nvidia graphics driver that was causing Java games to crash.

    For more information, please refer to this link: [MC-112780] [Fixed driver available] Game ended with bad state (exit code -1073740791) - Faulty nVidia driver 378.49 - Jira (mojang.com)

    I hope this helps.



    Sincerely,



    Microsoft Community Moderator
  3. Belen T.C. Win User

    Minecraft (and other games) keeps crashing with exit code -1073740791 "outdated graphics driver or conflict with screen recording software"

    Hello Daniel,

    Thank you for your response and I appreciate you doing some troubleshooting steps ahead. There are some other possible causes that you can check and troubleshoot:
    While you mentioned that your graphics driver is up to date (Nvidia GeForce Game Ready Driver 546.17), it’s still worth double-checking.

    • Visit Nvidia’s official website and verify if there’s a newer driver version available for your specific GPU model.
    • Sometimes, even a seemingly up-to-date driver may have compatibility issues. Consider reinstalling the driver to ensure a clean installation.
    • Although you don’t have D3DGear installed, it’s essential to rule out any potential conflicts.
    • Check if any remnants of D3DGear (such as registry entries or leftover files) exist on your system. If so, remove them.
    • Some applications can interfere with graphics performance, even if they’re not actively running. Ensure that D3DGear is entirely uninstalled.

      You can also try this:
    • Open Windows Settings > Display > Graphics
    • Once there under "add an app" select "Microsoft store app" > click on Browse > select Minecraft launcher (or everything related to Minecraft)
    • Once you add it, click on it > options > power saving > click on Save. Restart your PC and give it a new try.

    If maybe the issue persists the next step will be report this bug with Mojang support using this link: Home | Minecraft Help

    I hope that helps.



    Sincerely,



    Microsoft Community Moderator
  4. Daniel Woollard Win User

    Minecraft (and other games) keeps crashing with exit code -1073740791 "outdated graphics driver or conflict with screen recording software"

    Thanks for the reply.

    I don't have D3DGear installed on my system and my graphics driver is up to date (Nvidia GeForce Game Ready Driver 546.17). No one else seems to be having the same issues as me so I don't think that this is a driver issue, especially since deleting and reinstalling the driver also did not fix the problem.
  5. WattyNuela Win User

    Minecraft Exit Code -1073740791

    Hello there, Shakira, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
    Not a Microsoft employee.

    I'm sorry to hear you're experiencing this unexpected issue when trying to play Minecraft. In situations like this (in-game issues), the recommended action is to reach out to the dedicated game support. You can do it by visiting the next link:

    https://help.minecraft.net/hc/en-us/requests/new

    In case you need to know when it's necessary to reach Microsoft support or the dedicated game support, please visit this article:
    https://answers.microsoft.com/en-us/xbox/forum/...
  6. JosefLBohorquez Win User

    Minecraft Exit Code -1073740791

    So, if you use Minecraft Java 1.18 or anything less than 1.19 it works and loads fine, right?

    If you want I can share another five more things to try, in that way you're going to cover basically everything from your side:

    1. Open Task Manager > select the startup tab > disable all the programs listed there. Restart your PC and give it a new try

    2. Create a new local administrator user in your PC and try from there:

    https://support.microsoft.com/en-us/windows/cre...

    3. Run the SFC tool to find and repair possible system corruptions

    https://answers.microsoft.com/en-us/windows/for...

    4. Perform an in-place upgrade for your system)don't worry your content will remain)

    https://answers.microsoft.com/en-us/windows/for...

    5. (Optional) Go back to windows 10 or perform a custom installation for windows (in case you want to go back to 10 or reinstall 11)

    <you can recover your personal files later>

    https://answers.microsoft.com/en-us/windows/for...

    ---------

    If maybe the issue persists the next step will be report this bug with Mojang support using this link:

    https://bugs.mojang.com/projects/MC/summary
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