Minecraft account migration after deadline went wrong - help

Kurkkukipu · Oct 3, 2023

I didn't notice the emails about migrating my Java account to Microsoft, until now. So obviously at first I freaked out, but found the guide on what to do if the migration has ended.

So I opened the instruction page ( https://help.minecraft.net/hc/en-us/articles/19615552270221 ), read through it and opened the "here" link to start.

I did not check the instruction page over and over again, because it was pretty easy to navigate through. I got the verification code to my Mojang account email, entered it etc. and then came the part where I should've checked the instructions page again, because on the page I was on it didn't specifically say enter your "bedrock pc MICROSOFT account email" or something similar. But instead something like enter your email address etc. So I did, but instead of my microsoft one, I added my Mojang one AGAIN.

Now what I did not fully realize, was that once I submitted, it would delete my Mojang account and I couldn't go back and fix it.

I tried minecraft support, they apparently no longer can help with ANYTHING that has to do with your account/profile settings. I tried to see how I could contact xbox support, NOTHING.

Please help, I don't know what to do and I cannot apparently contact any support (not easily at least).

I need to somehow change the email to my microsoft one, where they're now migrating my Java/mojang account, because I don't have a microsoft account on my Mojang email.

Hopping between microsoft accounts for java and bedrock would be crazy, and I bet it wouldn't really work either.

(I can for some reason still open Java normally on launcher, but I cannot obviously see my nametag etc)

:)

Cliff A.

Hi Kurkkukipu

Greetings!

Thank you for posting in Microsoft Community

I do understand the urgency of you wanting to find other ways for this issue of yours in regards with your Mojang account that has been deleted during migration process. We are very glad to find some of the best possible options and troubleshooting's that we can provide for you.

We do understand that you had been late on migrating your Mojang account to a Microsoft Account and as per suggestion recommendations on the support article of the Post Migration Process on Minecraft all are very detailed and stated there as the correct process on migrating your Mojang to Microsoft.

For now, as we overcome this path. As recovering your Mojang Account, we do not have the resources here on doing that since that process as well has been done on the Minecraft Website. Meaning, the Mojang account that you have, it is Minecraft that is held responsible on any account specific issues that you are facing and recovering that account that has been deleted, we are unable to bring that account back.

For this, migration process really needs a Mojang Account for you to be able to use your credentials on playing Minecraft using a Microsoft account. So today, we really as well understood that you have reached out on Minecraft/Mojang about this and as well as here on our end the similarity on recovering a deleted account is a hard one to accept.

The best possible advice that I can give and share you is that all of us are confident in our own ways especially following the right steps and the right way. But we are just people and we do make mistakes; we do really need to double check everything before we move forward to be reassured that everything is on the same page and as well as everything will be intact.

We know that you have given all the time and efforts on this Minecraft/Mojang account of yours that has been deleted due to the process. But for the experience, we do not have the right resources and the power to recover an account that has been deleted even accidentally.

Thank you for reaching out and sharing your issue. I hope all of this information's are helpful.

Regards,

Microsoft Community Moderator

Hoskayra

Hello, my name is Oskayra I am independent advisor and I will be happy to help you today.

Unfortunately, the deadline for migrating your Minecraft account to a Microsoft account with entitlement to Minecraft: Java Edition and Minecraft: Bedrock Edition has passed. The migration process was open until May 10, 2023, and accounts that were not migrated by then are no longer eligible for the free Java Edition entitlement.

If you purchased Minecraft before the migration deadline, you will still be able to play Minecraft: Bedrock Edition. However, you will no longer be able to claim a free copy of Minecraft: Java Edition.

If you are still interested in playing Minecraft: Java Edition, you will need to purchase it separately from the Microsoft Store.

We apologize for any inconvenience this may cause.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Nkosana23

Hi. My name is Brilliant, an independent advisor, happy to assist you today.

If you did not migrate you account, it then may have been deleted. Minecraft accounts were migrated. The last call for migration was September 19th, 2023. Once the deadline for migration was reached, players are no longer able to access unmigrated accounts. All unmigrated accounts will be deleted at a future date.

I hope this helps resolve your query.

Nkosana23

Hi. My name is Brilliant and I am happy to assist you today.

All Minecraft accounts were meant to be migrated to Microsoft. This was done by the users themselves. The last call for migration was September 19th, 2023. Once the deadline for migration is reached, players will no longer be able to access unmigrated accounts. All unmigrated accounts will be deleted at a future date.

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community

Hello SlayIsBae, the best way to get your questions about Minecraft account migration would be by the link below.

How to Migrate Your Mojang Account to a Microsoft Account

https://help.minecraft.net/hc/en-us/articles/44...

https://www.windowscentral.com/minecraft-java-e...

Note (Standard Disclaimer): This is a third party link that is not Microsoft's property, so you might encounter advertising on the website.

Minecraft account migration after deadline went wrong - help