Minecraft Account Merge

jerjeron · Nov 9, 2021

so I migrated my mojang account EmailA to microsoft and decided to use my main outlook mailing address which is EmailB, but I forgot that I also had another copy bought under EmailB, now my account original EmailA account has been migrated into the outlook account EmailB and I cannot seem to log in back to my original account EmailA, I am now only stuck with my latter EmailB account. Contacted Mojang support and they told me to ask Microsoft but I cant seem to get into contact with Microsoft and can't find their support email :') any ideas?

:)

Astronut365

Yes it is the same account. Infact its the same email. my Mojang account uses the same email as my Microsoft account. This only started happening when Microsoft stated they would be merging accounts with Mojang.

I did the process of merging and now I no longer own minecraft.

XBF - Tali

Hello DevouringSphinx,

Thank you for contacting the Xbox Support forums. I understand that even after logging into your Microsoft account, Minecraft is not being recognized as a purchased game. By chance, is the game appearing as a demo? Please view Minecraft: Java Edition Demo Mode for potential troubleshooting steps.

If this is not the cause of the error and if you have already confirmed your login credentials, you may need to open a ticket with Mojang directly. It is possible that there was an error somewhere in the migration process. You may contact Mojang at Mojang Support - Contact Us.

Thank you,

-Tali

L4c3rd4

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey jerjeron, how are you today? Hope you're well.

Indeed, when you migrate accounts, all of the contents, from Acc A will be transfer to Acc B, and Acc A will no longer have any use, preventing you from login in and use it, because now that Acc A is the Acc B.

The_Last_DJ

Hello Christianna! I'm Kris and I'd be happy to help you with your question.

Unfortunately, it is not possible to merge accounts.

Ronnieee

Hi there! This is Ronnie, your fellow Xbox gamer.

Nice to meet you and I hope you are having a great day!

I understand you want to merge 2 accounts together for Minecraft.

Just a heads up though that merging accounts is not possible since they both have different data. If you are using different emails or accounts on both platforms, it will not have any option for merging them both unfortunately.

Minecraft Account Merge