minecraft account issue

This isnt a minecraft account issue, it is microsoft account.

how is a minecraft issue if the account is a microsoft account?

Hello,

Just in case have you already contacted Mojang support? In terms of accounts, they hold most if not all of the purview over them and may be the best ones to solve this issue.

Submit a request – Home (minecraft.net)

If you have, do you mind sharing the outcome or any results or the progress they have made and any details that can be shared?

Thanks,

John

Hello,

Do you have any issues logging in at account.microsoft.com or at Minecraft Official Site | Minecraft?

Thanks,

Hello!

Hope you are well. I'll be glad to assist you.

Unfortunately this is not possible, separate Minecraft accounts no longer exist, it is the same as a Microsoft account and the game license cannot be transferred to another account.

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.