Minecraft account help

LCats37 · Aug 14, 2022

I bought Minecraft on Android for my son and created an outlook address for him to attach it to. I want to log in to adjust settings but have forgotten the password. The account is not connected to my account. I have been trying the account recovery form but it says there is not enough information. The app on his device logs in automatically but the password isnt saved on the Chrome password manager. Is there any way to access the account? If I have to create a new outlook account for him, is there any way to transfer his Minecraft account over? He would be devastated if he lost his world.

:)

CarTzy

Hello DarkTS,

Greetings!

Thank you for posting in Xbox Community.

Identify the account type you have then proceed with the recovery

Minecraft: Java Edition Account Types | Minecraft Help

For recovery visit the following links:

Mojang - Changing Your Email Address (Mojang Accounts) | Minecraft Help

Minecraft (Legacy) - Change Your Email Address (Legacy Minecraft Accounts) | Minecraft Help

Microsoft Account - Need help with your new Microsoft account for Minecraft: Java Edition?  | Minecraft Help

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

kyle_m4496

Hi Autobot. My name is Kyle and I'm an independent advisor.

Are you sure you're signing into the correct Microsoft account? If you have multiple accounts check all of them.

If you still can't find the game please contact Microsoft Support as we do not have insight into your account: https://support.microsoft.com/contactus

Thanks,
Kyle

Darhyl Amizola

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft/Minecraft account being locked.

In order to unlock your account, you will need to submit the account reinstatement form through this link:

https://www.microsoft.com/en-us/concern/AccountReinstatement

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Just a friendly reminder though that for cases like this, you will be needing to reach out to Mojang since this needs an account access or visibility. You can reach out to them here:

https://help.minecraft.net/hc/en-us/requests/new

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this lcats37

Unfortunately content transfer between accounts is not possible.

About the recovery form, that's the last option if you are not able to access to the account.

I can advise you to fill the form with different but accurate info.

In cases like, here in the public forums no one Microsoft agent with this process / tell your the specific email / modify or share account details due to privacy and security policies
Hope it helps, if you have further questions feel to ask

Greetings from another Microsoft user

Minecraft account help