Minecraft account got hacked and Microsoft email got changed

Hello, my name is Fernando, an independent consultant. Hope you are doing great. I will be more than happy to help you with your query today.

I'm sorry you're going through this, I recommend you contact Xbox support, they can help you recover your account.

https://support.xbox.com/en-US/

(Note) The link being shared is in English and may require translation software to read the page content.

Hope I helped, see you soon!

hi my minecraft java account got hacked (microsoft account) and when i try to recover there is rambler.ru to send

email idk what i do now

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My Microsoft account got hacked. The hacker was baiting me to get him verification codes of changing the security info of my account, then got raid of my account.

He deleted the original email of my account which is "*** Email address is removed for privacy ***" then somehow changed the account email to another one named
"*** Email address is removed for privacy ***" (These info is shown in first image, check attachments).
After doing so, he got raid of all my security stuff like verify phone number and email.He was clearly hacking my account. He literally deleted my original email of this account "*** Email address is removed for privacy ***", if he is not hacking this account, he has no need to do it...

I really need help!

"My Microsoft account got hacked. The hacker was baiting me to get him verification codes of changing the security info of my account, then got raid of my account."

You didnt actually give him the verification codes did you? If so this would've been what allowed everything else that happened afterwards to occur.

Hi Hong W, my name is Daniel and I would be happy to help.

I'm sorry to hear that someone stole your account. I know how frustrating it can be when this happens. Let's say that the only alternative you have at this moment is to send the account recovery form (Although 1 year has already passed and that complicates the process, therefore I can tell you that unfortunately I think it is not possible to recover the account, anyway you can try fill out the form again), I have also been through this situation and I can give you some recommendations:

The first thing is to enter information that the account has, in case a phone number or card has been deleted, you should simply omit that information and not add it to the form. That said, you can enter the following link:

https://account.live.com/acsr

Please note that Support cannot help recover accounts, but in that case if you want to contact them and talk in a live chat for more detailed information, you can access the following link.

Support: https://support.xbox.com/contact-us/

Remember that this is a public forum of the Microsoft community where we are players like you who try to help/guide other players to find the solution to the problems they are experiencing, however we do not belong to Microsoft, this means that we do not have access to the accounts or information of other players.

Let me know if you have any other questions or if this information was useful to you, remember that your answer is very important and I will be willing to continue helping you.

Thank you for being so kind and I wish you good luck.

Best regards,
Daniel.

Hello, I tried contacting Xbox official support, but they said they mainly handle Xbox hardware and that I should reach out to the Microsoft Account Team. If using the account recovery form via email or mailbox is required (which has been tampered with by hackers, and I have no way of knowing),