Minecraft account email recovery

Hi. Whenever I try and use one of the account recovery methods, it doesnt work. When I try and sign into microsoft account recovery with my email it says that the email doesnt exist. However, I know the account exists as I bought minecraft with it. Is there anything I can do about this or is my minecraft and microsoft account lost forever?

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I'm afraid only way to recover an Xbox account is via the account recovery form here https://account.live.com/password/reset

You can try all the emails you remember or if you had a phone number attached to the account, you can use that too.

Sadly, an account cannot be recovered with the gamertag alone.

Hey jesse what if you dont know the microsoft account that is linked

Hello again, when you start the account recovery process you must put the email you had before being hacked, not the email that was put by the hackers.

That wouldn't help them. Their minecraft account (through mojang) was compromised and the person who did it migrated the OPs minecraft account to their own Microsoft account.

Hi Kenzie!

I am sorry to hear about what happened. Since your Mojang account was already migrated to a Microsoft account, you really have to recover the Microsoft account itself and Minecraft support won't be able to assist with that. Since you mentioned that your email was changed, you cannot use your original email address to recover the account. You need to know the current email or the hacker's email that was used to replace your account email in order to begin the recovery. Without it, unfortunately, we cannot start the recovery process.

You may try to check your emails or email history for possible traces of the hacker's email address so we can start the recovery. We need it to fill out the recovery form here https://account.live.com/acsr