Minecraft account doesn't exist

Okram Caniref · May 29, 2023

So 2 months ago I was able to play minecraft even on premium servers and I stopped playing it and week or so ago when I came back I changed my mail login(alias) of microsoft account bcs I forgot my email password and when I tryed to log in to minecraft acc it says that I don't own it

:)

Kathy A.

Hello Okram Caniref,

We hope you are doing well. Thank you for posting in Xbox Forums.

We understand that you recently updated your Microsoft account alias and wanted to get back to playing Minecraft. Let us check on this together and sort this out in timely manner for you to get back to gaming.

Based on your description you tried to log into Minecraft and the game recognize the account without game license. This could happen with a specific error message and edition of Minecraft. Please provide few details by answering the questions below.

May we know if you have tried to log into Minecraft website or Minecraft launcher?
In which platform are you playing?
May we ask for the screenshot of the issue? Please conceal your gamertag/username, full name or email address.

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.

Minecraft Launcher Troubleshooting FAQ | Minecraft Help

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.

Sincerely,

Xbox Forum Moderator

Microsoft Community

Kathy A.

Good day!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

Thank you for your understanding.

Respectfully,

Microsoft Moderator

Dericka

I see. May I know did you migrate your account too?

Dericka

Oh, I understand. You'll be needing to recover the account first. You can reach Mojang support and check try it on their end. You can do it here:

https://help.minecraft.net/hc/en-us/request/new...

Niko Koscina

No, but i want to migrate now to my account: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

Thanks, Niko

Minecraft account doesn't exist