Minecraft account bugged?

Can you fix this bug with minecraft because i tried to sign in on minecraft woth my xbox account and then it said somthing went wrong

I was going through the files of my old world, it shows I played in September of 2019 for 738650 minutes. Can my old world files can help in any way?

If my account is tied to an email address I cant remember, is there any hope?

1. Can you provide us the exact version of your Minecraft game? The version I'm trying to play is 1.20.1. The last version I played was 1.12.2 back in 2019.
   
2. May we know what device you are using to play it? I play on PC, Windows 10 Home.
   
3. Are we using an Xbox application or other 3rd party application to open the Minecraft? Its the Minecraft launcher from the windows store.
   
4. Where did you buy the game from? I bought back towards the end of 2009 through the Minecraft website.
   
5. If you are seeing an error message, can you provide it to us via screenshot? I don't get any error messages.
   
6. Just to clarify, are you certain with the account used to sign in that it is the account where the game associated with in the past? At this point no im not, i was just digging through the player files from my old world and it shows my user name as but none of the 3 emails i've tried have the username spelt as .
   
   To check and verify that, kindly sign in your account to the game, then:
   
   • Launch the Minecraft game app
     
   • Click on the three vertical lines to open the profile
     
   • Scroll down and select achievements
     
   • Check the number of hours played under section
     

This way, you can confirm the account and continue with the steps below. I still tried the steps below and it did not change anything.

You may want to try the following steps:

1. Clear your browser cache and cookies, then try logging in again.

View and delete browser history in Microsoft Edge - Microsoft Support

2. Try logging in to your Microsoft account on a different device or browser.

3. Check your purchase history to ensure that the game is still associated with your account.

Hello Frothingmonkeys,

Welcome to Xbox Forums. We appreciate you for posting this issue with us.

We are sorry to hear that you're experiencing issues with your Minecraft account. Since you've already migrated your account from Mojang to Microsoft, it's possible that there may be a bug or error with your account. We really appreciate your time and effort upon trying to sort things out before posting this here with us. Let's go ahead and check to see what else can be done best to help address this concern.

To better understand our concern, I will be asking you few questions:

1. Can you provide us the exact version of your Minecraft game?
   
2. May we know what device you are using to play it?
   
3. Are we using an Xbox application or other 3rd party application to open the Minecraft?
   
4. Where did you buy the game from?
   
5. If you are seeing an error message, can you provide it to us via screenshot?
   
6. Just to clarify, are you certain with the account used to sign in that it is the account where the game associated with in the past?
   
   To check and verify that, kindly sign in your account to the game, then:
   
   • Launch the Minecraft game app
     
   • Click on the three vertical lines to open the profile
     
   • Scroll down and select achievements
     
   • Check the number of hours played under section
     

This way, you can confirm the account and continue with the steps below.

You may want to try the following steps:



1. Clear your browser cache and cookies, then try logging in again.

View and delete browser history in Microsoft Edge - Microsoft Support

2. Try logging in to your Microsoft account on a different device or browser.

3. Check your purchase history to ensure that the game is still associated with your account.

Source: Having trouble accessing your Minecraft account?

Minecraft preview FAQ

I hope this helps! Let me know if you have any other questions or concerns.

Kind regards,



Microsoft Community Moderator

Really appreciate you for the response, Frothingmonkeys.

Based on the additional information you provided, you confirmed that the game bought directly from Minecraft Store. In cases like this, it is best to have this issue w have discussed directly with Minecraft Support team.

For additional information, you can check this link: Minecraft | Xbox

Here's the link for you to submit request with Minecraft team.

Thank you for sharing with us and have a good one.

Kind regards,

Hello Frothingmonkeys,

We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a new discussion (microsoft.com), as we will not be monitoring this thread going forward.









Thank you for understanding.



Respectfully,



Microsoft Moderator