Minecraft Access after Migration and it says i have to buy it! i ALREADY bought it!

Discus and support Minecraft Access after Migration and it says i have to buy it! i ALREADY bought it! in XBoX Games and Apps to solve the problem; I want to play Minecraft. I have migrated on the 1st of January 2023 to Microsoft (from Mojang) but somehow it shows me that i need to buy minecraft.... Discussion in 'XBoX Games and Apps' started by GRASL Mario Gerald, Dec 12, 2023.

  1. Minecraft Access after Migration and it says i have to buy it! i ALREADY bought it!


    I want to play Minecraft. I have migrated on the 1st of January 2023 to Microsoft (from Mojang) but somehow it shows me that i need to buy minecraft. absolutely intolerable.

    :)
     
    GRASL Mario Gerald, Dec 12, 2023
    #1
  2. Belen T.C. Win User

    Minecraft Access after Migration and it says i have to buy it! i ALREADY bought it!

    Hello GRASL,

    Thank you for posting in Microsoft Community.

    I’m sorry to hear that you’re having trouble accessing Minecraft after migrating your account from Mojang to Microsoft. I understand how frustrating it can be to encounter such issues.

    We can try some steps to fix the issue however if the steps fail, we may need you to reach Mojang Support so they can help you further.



    Please try the following steps:

    - Make sure you are signed in with the same Microsoft account that you used to migrate from Mojang.

    - Check your purchase history on the Microsoft Store to see if Minecraft is listed there.
    - If the steps fail, try this:

    • Open the Minecraft launcher.
    • On the login prompt, go back.
    • You’ll see the Mojang account you had been signing into - ignore it, and add a new account to the launcher.
    • Using the email address associated with the Microsoft account you just migrated to, sign in with the email address and password of your Microsoft account.

    I hope this helps! If you still encounter any issues, please reach out to Mojang support for further assistance. You can reach them on this link Minecraft Help | Minecraft.



    Sincerely,



    Microsoft Community Moderator
  3. Belen T.C. Win User

    Minecraft Access after Migration and it says i have to buy it! i ALREADY bought it!

    Hello GRASL,



    We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.



    Thank you for understanding.

    Sincerely,



    Microsoft Community Moderator
  4. Marbenmin Win User

    Double billing for migrated game

    No, it wouldn't be there anyway, lemme explain. I bought Minecraft back in 2012, this was way before it was even considered that Mojang would migrate accounts to you, back then, to get the game, you had to buy this special card and Walmart for 30 dollars then sign up for Minecraft after the payment was made. I migrated my account last night and after the migration completed, when I signed on it was giving me the option to play the demo, and telling me that I had to buy it again on their website to get the full experience.
  5. Erfan Heydarzade Win User

    I lost my minecraft account transaction number because I deleted all emails by mistake

    I bought from minecraft.net but they leave a recorded message in their ticket saying contact microsoft support

    To be more precise, they say:
    "
    Hello,

    Thank you for contacting us for help with your Java Edition account.

    As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account related issues as account migration has ended.

    If you have migrated your Mojang/Minecraft account to a Microsoft account and need assistance, please contact Microsoft Support.

    For further information about the end of account migration, please visit this article.

    Regards,
    Minecraft Support
    "

    I have already changed this account to Microsoft ( migrate )
    And what should I do now?
  6. Jean Marais Win User

    Microsoft account does not have minecraft anymore.

    I did initially have access to the game after migrating, but after not playing for a while, (I estimate it was just under a year) I logged in and minecraft wasn't there.
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Minecraft Access after Migration and it says i have to buy it! i ALREADY bought it!

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