Minecraft acc is linked to an email that doesn't exist/work anymore and won't let me play...

Discus and support Minecraft acc is linked to an email that doesn't exist/work anymore and won't let me play... in XBoX Accessibility to solve the problem; So this is actually my boyfriend having these issues and he has kind of lost hope at trying to restore his ability to play Minecraft on his console so... Discussion in 'XBoX Accessibility' started by Brooklyn Martin, Jan 23, 2025.

  1. Minecraft acc is linked to an email that doesn't exist/work anymore and won't let me play...


    So this is actually my boyfriend having these issues and he has kind of lost hope at trying to restore his ability to play Minecraft on his console so I am trying to find an answer to fix this. Pretty much, whenever he gets on his PS5 to play Minecraft, it says that "Failed to login: Oops! Looks like this account is already connected. Please sign in with your previously connected Microsoft Account." So it doesn't tell him what email it is under but there are 2 possible emails and one email is deleted and the other one isn't working as it just saying it doesn't exist and will not let him login. We have spent so much time trying to find a solution and even contacting Sony and Mojang themselves and they have no answers as they tell us to go in circles and ask the other company. We just want to find a way where he can completely reset his Minecraft on his ps5 in a way that allows him to just login as different account because he does not care to keep the old acc, he just wants to play but he can't. The Minecraft game will not allow him to play until he logs in as this link acc but it won't give him the option to login in as another account and it forces him to log into the acc that doesn't exist/work anymore. What do we do?

    ***Windows / Windows 11 / Performance and system failures***

    :)
     
    Brooklyn Martin, Jan 23, 2025
    #1
  2. HomegrownSilky Win User

    Minecraft acc is linked to an email that doesn't exist/work anymore and won't let me play until I login but I can't. What do I do?

    Unfortunately, Sony does not allow you to change the connected accounts. Once a Microsoft account and a Playstation account have been linked, that's it. You can unlink them but you can never link that Playstation account to another Microsoft account and that Microsoft account cannot be linked to a different Playstation account. This is all Sony's decision. The linking is handled on their end so there is nothing that Microsoft can do about it.
  3. Leo Li - MSFT Win User

    Minecraft acc is linked to an email that doesn't exist/work anymore and won't let me play until I login but I can't. What do I do?

    Hello and welcome to Microsoft Community!

    I've noticed that you've been playing Minecraft and you've been asked to log in with an invalid account even after you've recreated your account. I understand your frustration and don't worry about it, but try contacting the developers of Minecraft to give them some feedback on the situation, and they'll be able to provide you with more effective help and advice.

    Best Regards!

    Leo - Microsoft Community Support Specialist
  4. Đỗ Việt Thắng Win User

    Microsoft says my account doesn't exist

    the email for that account was dovietthang134@gmail if that's needed
    Paid Minecraft, create a Microsoft account linked with that email dedicated to Minecraft
    And now Microsoft just straight up telling me that account "doesn't exist" after a month of playing
  5. callum22091998 Win User

    Terms and conditions update

    the parent email address is spelled wrong so it doesn't exist and won't let me accept
  6. Phillip King2 Win User

    There is a second xbox account connected to my microsoft account and I can't login to the older one.

    Logging in online still only brings me to the new account. It's like the old account doesn't exist anymore, but the Minecraft launcher is the only thing that still shows that it exists.
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Minecraft acc is linked to an email that doesn't exist/work anymore and won't let me play...

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