Minecon 2019 cape disappeared on my wardrobe

I really don't know, I was a kid when I updated my game to 1.16 using HappyMod. But the file just said a long text about fixing worlds getting flashbacks. Nothing about a cape. But I had the cape from 2020, I might have acquired, I think there was a glitch that the minecon 2019 cape got glitched and almost everyone had it, but then they fixed it so it removed from their inventory, that could be the case, but I can't get my minecon cape back... The Pan Cape is just common, it was used to be rare but then the same glitch made it so that everyone had it. I don't usually use the PanCape, it's because I look boring without my Minecon cape and it was by main style in the game just like Bob Ross couldn't cut his hair because it became his brand.

Hi, NightWing5588! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues with your cape.

Unfortunately, this is not something I or other users on these forums would be able to help you with.

As this is related to in-game features/content, it would be best to contact Minecraft's dedicated support team. They are the best equipped to provide more information on the reason why your cape disappeared, and if possible, help you recover it.

Minecraft Support can be reached at: https://help.minecraft.net/hc/requests/new

'Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.'

Best regards,
- AJ

I don't get what this has to involve with my response I just said that the cape you can only get through a time window like the MINECON capes.

Hello, Derek_Cheung. I’m Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

I’m sorry to hear you are having issues with a specific Minecraft cape.

Important: Please refrain from sharing personal information, including email addresses, gamertags, phone numbers, etc.

As community users like you, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

Not only that, but I want to inform you that for specific game issues, Minecraft has a dedicated support team.

They will be able to provide further assistance, and you can contact them by clicking below:

https://help.minecraft.net/hc/requests/new

Furthermore, I think you may find helpful the following thread. There, you can review when it’s necessary to reach Microsoft support or the dedicated game support:

https://answers.microsoft.com/thread/b69c506c-bdff-41e2-a013-fbcb6f8ff23f

Thanks for reading me and for your understanding,

Arturo.

Hi TheEpicGod3273! My name is Stephanie and I'm more than happy to help you out!

According to Minecraft's official site: https://bugs.mojang.com/browse/MCPE-103568

"For those still affected by the bug, did you own the Founder's Cape? If you did not own the Founder's Cape and could only use it due to MCPE-84673, then this works as intended. Only players who downloaded the Founder's Cape skin pack during Minecon 2019 should have the option to use the cape.

If you have it already, proceed to the next steps:

-Own the "Founder's Cape" skin pack
-Go to the "Capes" tab in the character creator"

Should you need to contact Minecraft support, I provided you the link below:

https://help.minecraft.net/hc/en-us

Kind regards,
Stephanie