Minecoins do not transfer on Minecraft Bedrock

Hello Thesithonefive, I am an independent advisor and I will be happy to help you today. My name is Khaji

Unfortunately, Minecoin gift cards are specific to the version of Minecraft Bedrock Edition on the Microsoft platform, and cannot be redeemed or used on the PlayStation 4/5 version of Minecraft.

Minecoin gift cards can only be redeemed on the Microsoft account associated with the Bedrock Edition version of Minecraft on devices such as Xbox, Windows 10, mobile devices, and some Nintendo Switch consoles. They are not compatible with the PlayStation version of Minecraft.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Hi Ellie_sweetie,

We appreciate you for bringing this up to Xbox Community Forum.

We understand the inconvenience caused. As per description, the Minecoins of you daughter was erroneously redeemed to your husband's account who is the family admin. Let us check on this together and sort this out to assist your concern.

As of the moment, nothing can be transferred between accounts and vendors usually do not refund gift cards once redeemed. Redeem Minecoins & Minecoin FAQ | Minecraft.

The best option to your situation now is to buy digital gift from Minecraft using the Minecoins and gift it to your daughter. Refer to this link How to Digitally Gift Minecraft: Java & Bedrock Edition for PC – Home.





Another helpful article here. What are Minecoins in Minecraft and how to buy them? (sportskeeda.com)

We hope it worked out well for you. If not, please reply back to this forum to let us know so we could find other options to resolve the problem.



We will be glad to follow up and help you.

Sincerely,



Xbox Forum Moderator

Microsoft Community

The new version is the "Bedrock" version. You would not find additional content in the Microsoft Store, like you did with the Xbox 360. Additional content would instead be found in the built in Minecraft Marketplace, where you can use "Minecoins" to purchase
a wide variety of user-created world's, skin packs, etc. With this much of a change in additional content, this is why it is not possible to transfer your old purchases over to the new Bedrock version. It may be possible with the old Xbox One edition, however.

Hello Jamie,

Let me help you with your concern today. Please note that this is a public forum and I'm a mere user like you, I apologize for a delay in response.

Sorry to hear you're having trouble with this. Can you confirm how much Minecoins did he originally have and what did he purchase from the Minecraft Marketplace?

Can you please try to do this and see if the Minecoins will appear after doing so?

Start Minecraft: Bedrock Edition.

Select Settings.

Select Storage.

Select Clear Marketplace Cache.

If that will not work, please do also try to sign out the Microsoft account from Minecraft then sign back in to see if that will help sync his Minecoins on the game. Please make sure to sign in using the same Microsoft account that was signed in when your son purchased the Minecoins.

I will be awaiting your response.

Regards,

Belle

Hello @hobbes_child! I hope that you are doing well!

To answer your question, the Minecoins should be visible in Android Minecraft Bedrock Edition app as Minecoins and Marketplace content are available on Android, Amazon Kindle Fire, Amazon Fire TV, iOS (iPhone and iPad), Nintendo Switch, Windows 10, Windows 10 Mobile, and Xbox One and Series X|S.

For further information, you can check Minecraft Marketplace FAQ.