Minecoin not loaded?

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Kindly sign in to https://account.microsoft.com/billing/orders then confirm that your transaction is completed. Once confirmed, please restart your device then check again.

Also, it may take 24-48 hours for in-game currency to sync, please check it from time to time.

I have a $5 Xbox giftcard from Microsoft Rewards that was loaded into my account. How do I purchase minecoins with it. I am playing Minecraft Pocket Edition on my phone.

Since this seems to be a Nintendo issue, there isn’t much we can do, but you may be able to find what you’re looking for at the

Nintendo Support site.

I hope my response was helpful.

How does this become a Nintendo issue when the only connection to them was to use their eShop to purchase minecoins that are not tied to the console but digital currency for the Minecraft game itself? When I purchased the minecoins for $24.99, it loaded
that balance to the Minecraft game. I was able to use those minecoins to purchase the Toystory mashup skins which are no longer showing up in my library. I know I purchased this skin because I have a saved world using it but now it has a padlock symbol on
my saved world as well as the remaining balance of minecoins is now 0.

Hello Solo_Note77,

Are you able to play Minecraft with the disc you own? Is it currently in your Xbox as you purchased the Minecoins? If you can play the game, the minecoins should be in there.

Here are some frequently asked questions about Minecoins: Redeem Minecoins | Minecraft

I am on pc and im playing minecraft for windows,whenever i try to buy minecoins it loads for 5 minutes then nothing happens,and it also says “were having trouble connecting to the marketplace right now,please try again later!”.