Migrating Mojang Account to Microsoft

Hello, I hope you are well.

Please try these steps.

If your Mojang account has been migrated to Microsoft, you do not need to purchase the game again. If you are being prompted to do so, it is either because the migration process did not complete correctly or, more likely, you are logged into a different Microsoft account than the one you used for the migration.

What to do:

1. Check which Microsoft account you are logged into:

Make sure you are using the same Microsoft account that was used to migrate your Mojang account. If you do not remember which one it is, contact Microsoft support to retrieve the email address you used for the migration.

2. Check if the migration was completed:

Access your Mojang account profile on the Mojang website and check if the migration was completed. If not, try starting the migration process again.

3. Contact Mojang Support:

If the issue persists, contact Mojang Support via the Mojang Support website, providing your purchase receipt and explaining the situation.

4. Check Microsoft accounts:

Make sure you are not using a different Microsoft account than the one you used for the migration

the mojang migration is to a microsoft account, the microsoft account is a windows.

You may have to migrate your existing Mojang account to your Microsoft account if you haven't already. The link below will provide instructions on how to perform the migration. In this case since you already have an Xbox gamertag, I suggest scrolling to the "Migrating to an Existing Microsoft Account" section:

How to Migrate Your Mojang Account to a Microsoft Account – Home (minecraft.net)

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Since someone already posted about this I'll just add on, but can you elaborate on "Create and add a new account after the migration then link that account to your Microsoft account"?

Are you saying to create a whole new Mojang account to then connect to the Microsoft one used for migration, or to connect the Microsoft account used for migration back to the Mojang one that was used to sign in before the migration?

Hello OxindeGaming,

Thank you for reaching out to us with your issue!

When you purchased the Minecraft Java originally, did you purchase it with a Mojang account or a Microsoft account? If you purchased it with a Mojang account, have you tried migrating the account to a Microsoft account yet? You can learn more about migrating your Mojang account to a Microsoft account here:

How to Migrate Your Mojang Account to a Microsoft Account – Home (minecraft.net)

You can also try installing the Minecraft launcher through the Xbox app and installing Java from there.

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