Migrating an old Xbox account to a new email address

Hi AgeofMatt,

Thanks for reaching out to the forums. We see you have question on accounts. This basically would be a personal preference. As the old account is tied to parents email. Also, if the email is a Microsoft email when you delete account the email is gone.

The one step we have available is changing the primary email on the Microsoft
account. You can however set up home console on
your main profile. Note: If you choose to remove an alias that uses a Microsoft domain such as @hotmail.com, @outlook.com, or @live.com, that alias will be completely deleted and will not be available to
sign in to any Microsoft services. A Microsoft and Xbox account are one and the same.



Hope this helps.

Brad

No, I don’t think my account was hacked I think it might’ve been a bug. Prior to migrating my Mojang account to Microsoft. I’ve never had a Microsoft account. I accidentally used the same Microsoft email address I used to Migrate my Mojang account to a Microsoft to create a new Microsoft account. Now it somehow it deleted my old Xbox account that my Minecraft account was linked to.

Now every time when I login into Minecraft it tells me I need to buy the game. I still have the email in my inbox showing that I used the same Microsoft email address to Migrate my Mojang account it you want me to provide that to you.

In the screenshot below is my old Xbox account “” which is connected to my Minecraft account below. The active account “OUTLOSTLOL” is the new account which is the same one that was created with the same email address as the old one. When I look up my old Xbox account “” it shows that it no longer exists. It must’ve somehow gotten deleted when I created a new Microsoft account.

Hey there!

Once a Microsoft Account has a Gamertag associated to it, an Xbox Live Gamertag migration is not possible. Unfortunately in this case that means that your GMX email will not be able to migrate to your Gmail due to it already having an Xbox Live account tied
to it. The target email must be created with out signing into Xbox.com or an Xbox console. For all information regarding migrating your Xbox Live account to a new email address, please check our

Change your Xbox Live account email address page.

Hope this helps!

It's not in the migration instructions, but after the migration, you have to ADD a NEW account, and link it to your Microsoft account. Startup will take longer, but it sure works.

On the login prompt in the java launcher, go back. You'll see the mojang account you had been signing into - ignore it, and add a new account to the launcher. Using the email address associated with the microsoft account you just migrated to, sign in with the email address and password of your microsoft account. It's not an elegant migration on the UX side of things, but it does work.

It's not in the migration instructions, but after the migration, you have to ADD a NEW account, and link it to your Microsoft account. Startup will take longer, but it sure works.

On the login prompt in the java launcher, go back. You'll see the mojang account you had been signing into - ignore it, and add a new account to the launcher. Using the email address associated with the microsoft account you just migrated to, sign in with the email address and password of your microsoft account. It's not an elegant migration on the UX side of things, but it does work.