Migrated my account and now I don't have it even though I do.

DraganM2 · Jun 30, 2022

I played Minecraft on a Yahoo email account that I didn't own until recently when I had to migrate to a Microsoft account. When I did that, it says that I don't own Minecraft. I am on the correct account, I reinstalled it, and I think the issue could be that it was on a yahoo account that I originally didn't own. I really don't want to spend 27 dollars on this game because Microsoft didn't want people not use their stuff.

:)

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today mate

Did you receive the confirmation email about migration process on the Microsoft account you selected?

By the way, which Edition is the one that you purchased previously? Java or Bedrock?

juanmertezaquer

it was a Mojang account that I migrated, it was my Gmail that I migrated to this mail. but now my Minecraft account is using another mail that I don't recognize and cant change. I don't know what to do or if I'm explaining myself correctly. Thanks

Lightining Cat

Hi,

I just tried couple times. I keep failing migrate my account to US, I'm in US using Edge on a laptop but it just keep fails.

I cant find any email notify me and I don't think that I migrate my region for past 3 month or ever,

over 18 and believe I input correct DoB when I create my account (BTW its really stupid that even account owner cant check their age on their account)

Chat support stuff told me my account is not suspended.

with all this I still failed to migrate my account

the code still can not be redeemed even though I was able to redeem another two codes just now.

HatchDog

It's on Xbox One. When I migrated the MS points I had in my account, it, for some reason, created a secondary GBP account and put all my migrated points (now money) into GBP. Even though I've had nothing to do with GBP ever.

So now, I have 2 Microsoft payment accounts, but can only spend the money I put into/already have in my AUD account...because i have a AUD xbox and everything else.

Basically, MS randomly invented and put my money into a GBP account that I can't spend....All i want is that GBP account shut, and my money back in my regular AUD account.

ZawZawZawZaw2

Hey, I can't log into minecraft after migrating my account to outlook.

My issue is that when I was migrating, apparently I had a Microsoft account that shared the name and tag ofmy gmail account (*** Email address is removed for privacy *** for outlook) , and I was able to migrate it that way, but now I can't log in using that email anymore, and it's telling me to use my outlook account, even though I am.

Is there a fix to this, or am I screwed?

Migrated my account and now I don't have it even though I do.