Miedo a que suspendan mi cuenta [Mod Translated - Afraid to suspend my account]

Erubiel Rivas · Aug 29, 2019

Bueno pues el mes pasado me suscribi a game pass, pero no desctive la renovación automática y ahora que ya paso el mes, lo quiero pagar pero no puedo pues ninguna de mis tarjetas son válidas.

El punto es que quería saber que si no pago el mes de retraso se me acumularan los siguientes meses? Y también quiero saber si me pueden suspender la cuenta por no pagar?

La verdad tengo miedo de que me suspendan ls cuenta

[Mod Translated - Well, last month I subscribed to a game pass, but I did not deactivate the automatic renewal and now that the month has passed, I want to pay it but I can't because none of my cards are valid. The point is that I wanted to know
that if I don't pay the month of delay, the following months will accumulate? And I also want to know if I can suspend the account for not paying? I'm really afraid of being suspended ls account]

:)

Erubiel Rivas

Thanks for the clarification

XBF Ruben D

Hello Erubiel Rivas,

Thank you for posting on Xbox Forums. The Xbox Ambassador is correct, if none of your payment instruments are authorizing the transaction, the system will stop trying to process the payment and suspend the subscription. To be clear, it will only suspend
your subscription, not your account meaning you will not longer have access to that subscription.

If at any time in the future you would like to reestablish your Xbox Game Pass subscription, you will need to pay off the past due balance. Once you've done so the subscription will automatically reestablish and you will have Xbox Game Pass again.

At this time, since there are other resolutions for this issue we will be locking this thread. If you have any other questions please feel free to create a new thread. Thank you again for posting on Xbox Forums.

Erubiel Rivas

Muchas gracias compañero,de verdad me ayudaste

Edgarour

Hola! Compañero y en respuesta a tu pregunta, si ni una de tus tarjetas pasa el pago, automaticamente se detiene la suscripcion, por lo tanto no se te cobrara en un futuro Y por esto tambien nunca tendras problema de que te vayan a suspenderte por una razon
asi

[Mod Translated - Hi there! Partner and in response to your question, if not one of your cards passes the payment, the subscription automatically stops, therefore you will not be charged in the future And for this reason you will also never have
a problem that you will be suspended for a reason A) Yes]

DrifterX22

Once gamepass is suspended on your account you will lose access to any game that you downloaded while gamepasss was active. When you renew those games will become available again.

Miedo a que suspendan mi cuenta [Mod Translated - Afraid to suspend my account]