Mics are not working

Discus and support Mics are not working in XBoX on Consoles to solve the problem; had mic issues for a while and thought it was just my controller. So I switched controllers and it didn't help. Switched mics, didn't help. What... Discussion in 'XBoX on Consoles' started by BrimMcRoy, Apr 10, 2017.

  1. BrimMcRoy
    BrimMcRoy Guest

    Mics are not working


    had mic issues for a while and thought it was just my controller. So I switched controllers and it didn't help. Switched mics, didn't help.

    What happens is every few minutes my mic will growl before my controller disconnects then reconnects but the XBOX still registers my mic is connected but I can't talk and can't hear anything, game or chat.

    Changing the battery pack used to work but not anymore.

    Tried on 3 remotes and 2 mics same problem with all combinations

    :)
     
    BrimMcRoy, Apr 10, 2017
    #1
  2. xXHappy_PuppyXX
    xXHappy_PuppyXX Guest
    Can connect to party chat but everyone's mic is not working....

    So we connect to party chat fine.. but all the mics are not working.. party text is also not working.

    Tested mics with voice messages and they all working...

    Very odd issue as connecting to party is working just fine.
     
    xXHappy_PuppyXX, Apr 10, 2017
    #2
  3. TheAntiKarma
    TheAntiKarma Guest
    Mics not working.

    EDIT: So I unplugged my headset and turn my kinect voice chat on, and I CAN talk through the kinect, but your update still busted my microphones. Thanks Microsoft, for turning $280 worth of headsets into paperweights.
     
    TheAntiKarma, Apr 10, 2017
    #3
  4. Mister Maka
    Mister Maka Guest

    Mics are not working

    Hey there DGC LemanRuss!

    Super odd sounding issue. Does this occur in a particular game or does it occur regardless of what you're doing on the Xbox One? Also, what type of headset are you testing with your controllers?
     
    Mister Maka, Apr 11, 2017
    #4
  5. ChristopherMurray Win User

    Mic is not working...

    Hi,

    See if any of the suggestions given here -
    support.xbox.com/.../wired-headset-help     might help.

    If it doesn't, you may have to contact Support to request a repair as suggested in the link if you're so inclined.

    Z.
  6. FeloniousDrip Win User

    Mic not working

    Just entertain, for the moment, there is a firmware issue. I am seeing more and more people complaining that chat, thru their headset, is not working. I can make it work thru the Kinect, but not the headset. I have tried the headset on other devices that
    utilize 3.5 jacks, they work. But ONLY Xbox do they not work. I have tried multiple headsets with the same results. I am using an adapter. My son has a controller that does not need an adapter, he also sees the same issue.

    Too many coincidences to believe everyone's headset/adapters all stopped working at the same time.

    And yes, I have done the troubleshooting. Inclusive of an Xbox One restart. Updates are all done.

    Any assistance appreciated.

    Again, my headsets work on other devices.
  7. manuelpulido Win User

    Mic not working

    Me and 4 friends have the same issue, we bought the new controller with the 3.5 because the xbox one head set doesnt work out of nowhere, we try everything and it is definitely a xbox bug problem.
  8. Miss Ghidorah Win User

    Mic not working

    deathbyfoodtray - Would you mind telling us who is the manufacturer and which models are the headsets so we can look into this issue further for you?

    Hey Bacterium189 - Would you mind creating a separate thread so we can best help you out? Thanks!
  9. Miss Ghidorah Win User

    Mic not working

    Sorry to hear that the solutions didn't work!

    Please make sure that both the controller and Xbox One console are up-to-date. Who is the manufacturer and which models are the headsets? Do you remember when you purchased your headsets? If you've recently purchased them within the last 30 days, you may
    be able to exchange them with the retailer.

    Let us know!
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