Microsoftt Sudoku logs in to incorrect microsoft account. How can I change it?

Discus and support Microsoftt Sudoku logs in to incorrect microsoft account. How can I change it? in XBoX Games and Apps to solve the problem; I installed sudoku at my new laptop using a wrong microsoft account. Is it possible to change the microsoft account to the one with my progress from my... Discussion in 'XBoX Games and Apps' started by HappyWunjo, Nov 20, 2019.

  1. HappyWunjo
    HappyWunjo Guest

    Microsoftt Sudoku logs in to incorrect microsoft account. How can I change it?


    I installed sudoku at my new laptop using a wrong microsoft account. Is it possible to change the microsoft account to the one with my progress from my previous laptop?

    I tried uninstalling the game, but that didn't help.

    I also tried the solution you gave here: https://answers.microsoft.com/en-us/xbox/forum/all/microsoftt-sudoku-logs-in-to-incorrect-microsoft/f6fafb86-95b9-4aad-b886-7c9688d7d754, but that didn't work either.

    :)
     
    HappyWunjo, Nov 20, 2019
    #1
  2. PalmettoBling Win User

    Microsoftt Sudoku logs in to incorrect microsoft account. How can I change it?

    The computers Microsoft Account you're signed into, is that the account you're trying to access the files from? I'd also open the Xbox App on the computer (since updated to the Xbox Console Companion app) and check that you're logged into the right account
    there. If not, you can sign out via Settings in that app, sign in as the account you want, and then test Sudoku login then.

    Let us know if you're signed into the right account via the app or the computer profile and it's still not getting the right profile.
  3. HappyWunjo Win User

    Microsoftt Sudoku logs in to incorrect microsoft account. How can I change it?

    I finally succeeded. I had to make the account I wanted to use for Sudoku the administrator account and then I could dowload sudoku without any problem. It uses the correct account now.

    As long as the other account was the administrator account I could do whatever I wanted to do but sudoku always ended up in the wrong account.

    Thanks for your help.
  4. XBF Leo G Win User

    Microsoftt Sudoku logs in to incorrect microsoft account. How can I change it?

    Hello HappyWunjo,

    Thank you for posting on the Xbox forums. We understand that you are interested in learning how you can sign in to Microsoft Sudoku with a different Microsoft account. Are you able to sign in to a different account in the game if you log out of the
    Microsoft Store App and sign in with the correct account? Also, we have
    a support article
    explaining how to sign in to the Xbox Console Companion App with a different account. After signing in to the Xbox Console Companion App with a different account, go ahead and try launching Microsoft Sudoku. Be sure to let us know the
    results!
  5. IceCreamGuy8431 Win User

    Microsoftt Sudoku logs in to incorrect microsoft account

    The programs run but logged into the wrong Microsoft account. I'm looking for a way to logout of the account they are connected to and login to the Microsoft account that I use for games.
  6. Whitey Black Win User

    Microsoftt Sudoku logs in to incorrect microsoft account

    https://support.xbox.com/en-US/games/troubleshooting/problems-with-in-game-account
Thema:

Microsoftt Sudoku logs in to incorrect microsoft account. How can I change it?

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