Microsofts complete failure at security.

Hey there!

Sorry to hear about the troubles. Going forward, if you are encountering people you believe to be abusing the system, the best course of action is going to be to report the user and then block them. We don't recommend you retaliate as that may result in
Enforcement actions taken against you as well. For further information, feel free to check out the
Xbox Live Enforcement website.

Thanks for understanding!

I also was unable to pre-order a console. The All Access application pages were NOT live at 10am, which is a total failure. If anything, those pages should have been open prior to the launch so that people could complete the application prior to purchase.
Complete failure on the part of Microsoft.

Hello, Bianca Co Umali

Welcome to the Microsoft Community.

Hello, I'm sorry to hear about your issue and it sounds like you've taken some good troubleshooting steps, but let's dive deeper into the issue.

1. Factors affecting Secure Boot Verification: Secure Boot Verification is a process that ensures the integrity of the system's boot process by checking that only trusted software components are loaded during the boot process. This process involves verifying the digital signatures of the boot loader and operating system components to prevent malware from tampering with the boot process. While it's not common for a gaming application like Valorant to interact directly with the secure boot process, certain anti-cheat measures implemented by the game may trigger the security check.
   
2. Why does it only happen on one account? The fact that the issue only occurs on your main Valorant account suggests that there may be something specific to that account that triggers the safe launch validation failure. It is possible that there is a conflict or issue with the game's anti-cheat system or other configurations associated with that particular account.
   
3. Other possible solutions:
   
   • VERIFY THE GAME FILES: Sometimes, game files can be corrupted or incomplete, which can lead to unexpected errors. Try verifying the game files via a game launcher or platform such as Riot Games Launcher to ensure that all necessary files are present and intact.
     
   • Update drivers: Make sure that your graphics card drivers and other system drivers are up to date. Sometimes, outdated drivers can cause game compatibility issues.
     
   • Check for Software Conflicts: Disable or uninstall any recently installed software that may conflict with Valorant or its anti-cheat system.
     
   • Run as Administrator: Try running Valorant as an administrator to see if this solves the problem.
     
   • Create a new user account: If possible, try creating a new user account on your system and see if the problem persists when you log in using that account. This will help determine if the problem is related to your primary user account.
     
   • Re-contact Riot Support: Continue to follow up with Riot Support and provide them with as much detailed information as possible about the issue, including any troubleshooting steps you have already taken. They may have additional insights or suggestions for resolving the issue.
     

If none of the above solutions work, it may be worth continuing to work with Riot Support to investigate the issue further. They may be able to provide more specific guidance or escalate the issue to the technical team for further investigation. Additionally, visiting the Valorant community forums or subreddit may also provide useful insight or solutions from other players who have experienced similar issues.

Thank you for your time and effort in resolving this issue.



Best regards



Bobhe | Microsoft Community Support Specialist

I use Microsoft Security Essentials, a full security programme, automatic updates and completely free. Never had a single problem with it.

As Bird mentioned, the launch of the Xbox 360 was a absolute catastrophe. A complete and total failure that resulted in Xbox extending their warranties to 3 years. I personally had 4 failures and I take great care of my electronics. But, they beat Sony
to the "next gen" console market by almost a year which resulted in Microsoft taking a huge lead in that generations "war".