Microsoft wont let me sign into any of my stuff without first sending me a code to the...

Discus and support Microsoft wont let me sign into any of my stuff without first sending me a code to the... in XBoX on Windows to solve the problem; see title. trying to get support on this issue has been an absolute nightmare as well i even tried deleting the app and redownloading but the store... Discussion in 'XBoX on Windows' started by Paperbackhero, Jun 20, 2025.

  1. Microsoft wont let me sign into any of my stuff without first sending me a code to the...


    see title. trying to get support on this issue has been an absolute nightmare as well

    i even tried deleting the app and redownloading but the store wont even let me access it.

    when email is accessed via browser there is no code, despite numerous attempts to send, checking every folder, and waiting over an hour.

    :)
     
    Paperbackhero, Jun 20, 2025
    #1
  2. SweetMonet Win User

    Microsoft wont let me sign into any of my stuff without first sending me a code to the email i need to sign into

    Hi, Paperbackhero! It's my pleasure to assist you with this today..

    Please follow these steps and see if it will help fix the issue.

    Make sure that Passwordless Account and Two-step verification are not enabled here.

    https://account.live.com/proofs/manage/additional

    Update your password here.

    https://account.live.com/password/Change

    Sign in here using the new password.

    https://www.xbox.com/en-US/

    Then, follow these steps. Make sure to close any games and applications before proceeding.

    Check Your PC’s Date and Time Settings:

    Ensure your PC’s date and time are accurate for proper connection establishment.

    Press the Start button, then select Settings.

    Go to Time & Language > Date & Time.

    Ensure the Set time automatically toggle is turned on.

    Open the Microsoft Store by pressing Windows Key + S, typing Microsoft Store, and selecting App Settings.

    Click on Repair and then Reset the app.

    Repeat the same process for the Xbox App.

    Restart Your Device:

    After repairing and resetting both apps, restart your device.

    Sign back into both the Xbox App and the Microsoft Store using the same email.

    Check if this resolves the issue. Thank you!
  3. DawsonMoodie Win User

    Xbox on Windows 10

    i set my age to march 7 1905 so if thats not low enough for you microsoft i dont know what is

    also it wont let me sign in in xbox so fix your stuff
  4. XBF Eladio M Win User

    Wont let me buy stuff

    Hey tiffany

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with being able to complete a purchase.

    If you are unable to use an additional payment instrument, then I would indeed have to refer you to
    contact Xbox support as they would be able to shed additional light on what is prevent you from completing purchases on your account.

    I hope this is of some use to you.
  5. Rodrigo Oliver Win User

    My microsoft xbox wont let me sign in

    Hi Isaiah, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    This can happen if there's an issue with your browser or something with your account security settings are not updated.

    We can try a few troubleshooting steps, if they don't work, I highly recommend you contact support.

    First, let's make sure your account security information is updated:

    Sign in to your Microsoft account: https://account.live.com/proofs/manage/additional

    Verify that your security information is correct and up to date, I also recommend turning on the 2-step verification.

    Then, please, try accessing the site using an alternative browser or enable your browser's InPrivate mode.

    To use InPrivate mode on Microsoft Edge, click the three dots on the top right of the screen and select "New InPrivate Window".

    You can also press CTRL+SHIFT+N keys together on your keyboard.

    Verify that your browser is not preventing a login pop-up from the Microsoft site.

    When a pop-up has been blocked, Edge will display an icon in your web browser's address bar.

    If that still does not work, the best course of action is to contact Support.

    Please enter this link:

    https://support.microsoft.com/home/contact

    Then, follow these steps:

    Type in your query: "Agent"

    Click on Get Help.

    Scroll down the page and click on Contact Support.

    Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

    Select "Chat with a support agent in your web browser" > Confirm > Start Chat.

    I hope this helps.
  6. eG x Thee Elf Win User

    Wont Let me sign in

    BashfulGamer,

    Try running the Windows Update troubleshooter , see if any problems are fixed, and if so reboot your computer and then try signing in again.
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