Microsoft Will Not Be Held Responsible for It's Own Mistakes

Discus and support Microsoft Will Not Be Held Responsible for It's Own Mistakes in XBoX on Consoles to solve the problem; It seems as though Microsoft has put a lot of time and money in making sure they can not be held responsible for mistakes they make on customers'... Discussion in 'XBoX on Consoles' started by SWar4, Jul 15, 2020.

  1. SWar4
    SWar4 Guest

    Microsoft Will Not Be Held Responsible for It's Own Mistakes


    It seems as though Microsoft has put a lot of time and money in making sure they can not be held responsible for mistakes they make on customers' accounts. A few years back I was having an issue with accessing my account gamertag... the tech support department
    helped me with that with no problem... or so I thought... fast foward to last year when I decided to add 12 more months to my gamertag using the xbox unit's direct interface to make the transaction... it turns out through several hours of sleuthing that the
    tech support department created a new primary email address without my knowledge in order to solve the access problem I had... way to go... and so when I made the purchase to extend my xbox live for another 12 months... it was automatically added to another
    gamertag that was abandoned nearly 10 years ago... wonderful... on top of that... customer service was willing to explain how they are not responsible for their own mistake for nearly 3 hours... how kind of them... and they were not willing to switch over
    the gold access to the correct account for what would be the remainder of the 12 months... so when I asked to speak to a supervisor, they terminated the call... clearly this is why microsoft us well known for their excellent customer service... feel free to
    add to this with your own experience... would like to know how other customers with similar issues traversed customer service with a postive result... xboxrox

    :)
     
    SWar4, Jul 15, 2020
    #1
    1 person likes this.
  2. AridLizard Win User

    Microsoft Will Not Be Held Accountable For It's Own Mistakes

  3. Tezzarrific Win User

    Microsoft Will Not Be Held Accountable For It's Own Mistakes

    log in to that 10 year old account and cencel the sub, it should refund or request a refund.
  4. Ryantg-816DD6BF-8742 Win User

    How to get the Xbox One working with your Sky HD Box!

    Just to add peeps! You are doing this at your own Risk! I will not be held responsible if anything goes wrong with your Xbox One.
  5. NiteTimeOwl3533 Win User

    I have accepted full responsibilities for what happened and a goodbye to the Xbox Ambassadors Program (was removed).

    At least you owned up to your mistake and took responsibility for your actions I hope to see you around xbox
  6. BSwoody87 Win User

    December Dashboard Update bricked my XBox 360 disc drive

    Please report all responses by these so called "ambassadors" to the FTC and Microsoft's response as well to the FTC. Microsoft will not listen unless the FTC initiates an investigation. Report EVERYTHING Mister Gwyther has said in these threads, especially
    the "send in for repairs" comments. These people need to be held responsible for this crime.
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Microsoft Will Not Be Held Responsible for It's Own Mistakes

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