Microsoft Warranty

Discus and support Microsoft Warranty in XBoX on Consoles to solve the problem; When my elite series 2 controller broke a month ago I put in a service order on it. The right bumper had occasional glitches where it wouldn't work.... Discussion in 'XBoX on Consoles' started by MVP8Vibes, Feb 25, 2022.

  1. MVP8Vibes
    MVP8Vibes Guest

    Microsoft Warranty


    When my elite series 2 controller broke a month ago I put in a service order on it. The right bumper had occasional glitches where it wouldn't work. After I put in the service order I got a controller back two weeks later. This "new" controller had stick drift. A problem worse than my first controller. I called Microsoft and had to completely lie about what I need help with just to get a phone call so it doesn't send me to that stupid virtual agent. The virtual agent has been no help and doesn't even have my problem in it's data base. After my first controllers stick drift happened I put in another service order and sure enough two weeks later i got my controller(yesterday). But this controller has stick drift in the left stick this time. At this point I'm tired of my time being wasted could anyone help me find a way to just refund it? it's still under warranty.

    :)
     
    MVP8Vibes, Feb 25, 2022
    #1
  2. Ricardo Lechuga Win User

    Microsoft Warranty

    Hi MVP8Vibes! My name is Ricardo an independent advisor ready to help you with this situation!

    For tht you will need to contact Microsoft/Xbox support, o don't think it's possible to get a refund on the controller but you could get another replacement, it's really uncommon to receive 2 replacements with issues, but if this happens you need to request a new replacement
  3. RoronoaZoro000 Win User

    Is the Extended Warranty 2 or 3 years from purchase in the US?

    before microsoft extended warranty expires, can you buy an additional microsoft warranty?
  4. medium bloke Win User

    Microsoft failure warranty

    Hi there,

    The only people who would be able to extend your warranty or prepare any relevant replacements are the phone or live chat support, who have access to that information.

    Please remember that this is a public forum, and you should not post email addresses, serial numbers, or reference numbers.
  5. x24hrs2livex Win User

    Microsoft extended warranty?

  6. DRDIAMOND56 Win User

    Incorrect Microsoft Warranty

Thema:

Microsoft Warranty

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