Microsoft USB 360 Controller Problems

Okay. Here's a list of what I did to try and trouble-shoot the issue.

1 - Turned off and unplugged XBOX 360. Plugged in 3 Microsoft brand wired controllers into USB ports on the back. Plugged in XBOX 360 and powered on. All 3 controllers show Player 1. Unplugged each controller individually at the in-line release/breakaway
connector and reconnected. No change. Each still shows Player 1.

2 - Turned off and unplugged XBOX 360. Plugged in 1 Microsoft brand wireless controller into USB port on front (I know it's a wireless controller but this one is used and the rechargeable battery is completely dead and won't hold a charge.). Plugged in
3 Microsoft brand wired controllers into USB ports on the back. Plugged in XBOX 360 and powered on. All 3 regular wired controllers show Player 1. Wireless controller that's plugged into a USB port shows as Player 2.

Thanks.

Thanks for taking the time to reply.

These are official Xbox controllers and should work with Xbox Cloud. As the other respondent pointed out though, you cant connect a 360 wireless controller via USB, even though it is recognised as a USB device.

As many people will have old 360 controllers, and Microsoft are pushing Xbox Cloud, it would have been helpful if Microsoft put this in the controller FAQ.

Regards,

Kevin.

Please try not using the USB hub and use a direct USB to USB to your PC for the xbox one controller.

Otherwise, the warranty for the xbox one controller does not cover accidental damage. You will have to buy a new one if there's a problem here.

As for the xbox 360 controller, the play and charge kit does not make it a USB controller, that device only transfers power, not data - even though it shows up on device manager. You will need the Xbox 360 wireless receiver for windows for that to work,
or a purely wired xbox 360 controller.

As for the USB hub having issues, please uninstall it from the device manager and reboot and see if it gets the drivers reinstalled.

I just unplugged the USB controller and restarted the XBOX 360. I do not use that controller anymore and have not had any more problems with it.

Hi, my name is Fernando and I am an independent consultant for Microsoft products.

It can be a bad connection between the controller and the USB cable...

- Check if the micro USB connector in your controller have any dust or damage

- Change the USB cable

If the issue persist I recommend you take your controller to a trusted technical assistance and check if there's any problem with the controller.