Microsoft Ultimate Word Games - on Windows 10 - trying to restore my progress from old hard...

Hello PatWeseman!

What’s going to happen to the existing version of Wordament on my device?

If you’re currently playing Wordament on your Windows 10 tablet or desktop, you’ll be automatically updated to Microsoft Ultimate Word Games. All your achievements and progress will be stored in the cloud for
when you play the original version of Wordament on other devices (for example, Windows 8.1 and Windows Phone 8/10). Don’t worry – you’ll be able to earn new achievements and progress as part of Microsoft Ultimate Word Games!

At launch, you’ll notice that Frenemies are not available, but this will be included in a future update.

If you play on Windows Phone 8/10, iOS, or Android then you can continue to play the original version of Wordament without any changes.

Hope this answers your question!

game in question is: Microsoft Ultimate Word Games using windows 10 - specific game is crosswords

I would first start with Resetting the app. If you go to Settings > Apps > Microsoft Ultimate Word Games and click "Advanced Options" the next page will have an option to "Reset". Now that will reset the APP but not your PROGRESS. If you've played online
with a Microsoft Account, then your progress will be saved, and it should fix the app. Once it resets, then I'd check the Windows 10 Store for updates.

Let me know if that doesn't fix it, there are a few other things we can try.

Hello !

What’s going to happen to the existing version of Wordament on my device?

If you’re currently playing Wordament on your Windows 10 tablet or desktop, you’ll be automatically updated to Microsoft Ultimate Word Games. All your achievements and progress will be stored in the cloud for
when you play the original version of Wordament on other devices (for example, Windows 8.1 and Windows Phone 8/10). Don’t worry – you’ll be able to earn new achievements and progress as part of Microsoft Ultimate Word Games!

At launch, you’ll notice that Frenemies are not available, but this will be included in a future update.

If you play on Windows Phone 8/10, iOS, or Android then you can continue to play the original version of Wordament without any changes.

Hope this answers your question!

I think my question was misunderstood because this answer doesn't address it. I have a laptop and a desktop. MS Ultimate Word Games Daily Challenge is on both and I play them on either depending on which machine I am using at the moment. I also play Sudoku
Daily Challenges and Mahjong Daily Challenges. Both Mahjong and Sudoku are in sync between the 2 computers so when I complete a day on my laptop, my desktop shows the day complete. However beginning in May, my Ultimate Word Daily Challenge does not work that
way. Whatever day I complete on my laptop does not show completed on my desktop and visa versa.

I see, please try this, all together:
Sign out from your account on Xbox app, Microsoft Store and from the game and do this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then reset

Then do the same for the Xbox and Ultimate word app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then reset

Now, Sign in again on Microsoft store, Xbox app and Ultimate word with your account and check if you're able to sync the progress