Microsoft Ultimate Word Games is not recognizing Premium Member Status.

Sir,

I cannot find this option. I am playing from an X Box Console on a Windows 10 Machine.

I checked options in both the Xbox Console and Ultimate Word Games and cannot find this option.

Perhaps this is an option only on a phone or pad?

Here is the text of my purchase last November;

From: Microsoft Store

Sent: Friday, November 15, 2019 10:54:43 AM

To:*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

Subject: Your Microsoft order #7177712723

Sensitivity: Normal

Hello, Thank you for shopping with us on Friday, November 15, 2019.


Any downloads you bought, except preorders, are available now. Order 7177712723


1 Year Premium Subscription $14.99 Quantity 1

Subtotal $14.99 Tax $1.05

Total $16.04

Have a look for a "restore purchases" option. This will reapply the Premium Status

Hi Rocket,



Thanks for reaching out to the forums. Sorry for the issue you are experiencing. We recommend to go on the
Microsoft casual games community.
Towards the bottom you will see their Facebook page and they ask to post there. There is also a
support sitefor the casual games you can look over also.



Thanks,

Brad

Same here.

Actually, it's a problem on Microsoft's end, as I bought it on the market place. It is a known issue for players who bought BF4 premium edition, instead of BF4 then the Premium pass (separately).

Battlelog doesn't recognize us as premium member, and it's essentially because of Microsoft.

This is the offical word from Activision...it was posted on the tech service fourm here.......

Update: It appears that Activision is extending existing memberships for 30 days due to the current issues, and sign up for 'Founder Status' is being extended until the end of the month:

"And for our premium members who are Founders, know that granting your status and delivering your in-game benefits in MW3 is a priority. Also, to ensure that every premium member receives their full money’s worth, we are immediately and automatically extending
your membership to Call of Duty Elite by 30 days at no additional cost. If you’re still considering becoming a premium member, we’re going to extend Founder eligibility until the end of the month, and you will also receive the additional 30 days of access."

Source: www.callofduty.com/.../status